AgileGrid Solutions
Solutions Analyst
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About The Company
TransUnion is a leading global information and insights provider dedicated to empowering organizations and consumers with vital data to make informed decisions. With a strong presence across multiple industries, including finance, retail, healthcare, and more, TransUnion leverages advanced analytics and innovative technology solutions to deliver high-quality credit and risk management services. Our commitment to integrity, innovation, and inclusion drives us to create impactful solutions that promote financial health and responsible lending worldwide. We foster a dynamic environment that encourages continuous learning, collaboration, and growth, ensuring our team members are equipped to meet the evolving needs of our clients and communities.
About The Role
The Analyst, Business Systems at TransUnion plays a vital role within the UK Decision Services team, which specializes in delivering software solutions that assist banks, building societies, retailers, and other clients in assessing credit risk and making data-driven lending decisions. This hybrid position involves a mix of virtual and in-office work, requiring the candidate to be adaptable and proactive in managing responsibilities both remotely and on-site at an assigned TransUnion office location at least two days per week. Reporting to the Manager, Technical Consultant, the successful candidate will support the design, configuration, and implementation of decisioning software solutions that meet client requirements, ensuring high standards of quality and compliance throughout the project lifecycle.
This role offers an exciting opportunity to work at the forefront of credit risk technology, collaborating with cross-functional teams, clients, and third-party partners to deliver impactful solutions. The position emphasizes technical proficiency, problem-solving, and effective communication to support project delivery, troubleshoot issues, and contribute to continuous improvement initiatives. The ideal candidate will be passionate about technology, eager to learn, and committed to contributing to the success of our clients and team members.
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Qualifications
The ideal candidate will possess a combination of educational background and industry experience, including:
- Higher education degree in Science, Mathematics, Technology, Business, or a related field, or equivalent industry experience.
- Proven experience working in a professional software development environment, with exposure to project delivery in both virtual and in-person team settings.
- Exceptional communication and collaboration skills, with the ability to build effective relationships with clients, colleagues, and third-party suppliers.
- Strong analytical and problem-solving capabilities, capable of identifying root causes and implementing sustainable solutions.
- Ability to work independently, prioritize tasks effectively, and meet deadlines with minimal supervision.
- Demonstrated commitment to continuous learning and professional development.
Technical skills required include proficiency with Microsoft Office Suite, programming languages such as Python, Java, JavaScript, C, Lua, and familiarity with testing tools like SOAP UI. Experience in software configuration and a basic understanding of finance, credit risk strategies, and lending products are advantageous.
Responsibilities
- Assist Solutions Consultants in designing and delivering high-quality software solutions tailored to client needs.
- Configure decisioning software within TransUnion's platform to align with business requirements, adhering to best practices and standards.
- Perform unit testing and support the testing team during User Acceptance Testing (UAT) and other testing phases to ensure quality and functionality.
- Contribute to comprehensive business, functional, and technical documentation throughout all project stages.
- Participate in project meetings with internal teams, clients, and third-party partners to facilitate clear communication and alignment.
- Provide regular updates on project progress to the Project Manager, Solutions Delivery Manager, or Team Lead.
- Support the implementation of solutions, resolve issues, process change requests, and assist with post-production activities.
- Troubleshoot and resolve delivery and post-live issues, escalating as necessary to ensure minimal disruption.
- Collaborate with Decision Services and other cross-functional teams to ensure successful project delivery and client satisfaction.
- Adhere to and support the Software Development Life Cycle (SDLC) processes used within TransUnion to maintain consistency and quality.
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Benefits
Joining TransUnion offers an opportunity to be part of a forward-thinking, global organization committed to employee growth and well-being. Our comprehensive benefits package includes:
- 26 days of annual leave plus bank holidays, increasing with length of service.
- Global paid wellness days off and a dedicated day to celebrate your birthday.
- A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan.
- Private healthcare coverage and a variety of wellbeing programs focused on physical, mental, and financial health, including mindfulness resources.
- Participation in diversity forums and community groups, fostering an inclusive and supportive workplace environment.
In addition, we offer competitive salary packages, bonus schemes, flexible working arrangements, and opportunities for career development, ensuring our employees are supported both professionally and personally.
Equal Opportunity
TransUnion is an equal opportunity employer committed to fostering an inclusive environment where all individuals are valued and respected. We celebrate diversity and are dedicated to providing equal employment opportunities regardless of race, gender, age, religion, disability, sexual orientation, or any other characteristic protected by law. We actively promote a culture of inclusion and are committed to supporting our employees' growth and success through reasonable adjustments and ongoing development initiatives. If you require any accommodations during the application or interview process, please contact our recruitment team to discuss your needs.
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