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Solutions Architect
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Solution Architect – Commerce & Order Management
£550 per day | Outside IR35 | Watford – 3 days onsite per week
We’re looking for an experienced contract Solution Architect to lead the design of a major customer ordering and fulfilment transformation.
You’ll define how commerce, CRM, order management, fulfilment and billing platforms work together, creating a clear architecture that engineering teams and delivery partners can implement.
The Role
- Review existing systems and define the target architecture.
- Design the end-to-end customer order journey, including fulfilment, activation, and billing.
- Establish system responsibilities and ownership of customer, product, and order data.
- Assess third-party platforms and recommend where to buy, configure, reuse, or build.
- Define integrations using APIs, events, messaging, and workflow orchestration.
- Produce architecture documentation, key decisions, and a phased delivery roadmap.
- Lead workshops with business stakeholders, engineering teams, and external partners.
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What We’re Looking For
- Strong Solution Architecture experience across complex business systems.
- Previous delivery of commerce, order management, or fulfilment solutions.
- Experience integrating different CRM platforms, including Salesforce, with wider enterprise systems.
- Ability to evaluate platform options and explain technical and commercial trade-offs.
- Experience designing reliable cross-system processes, including failure handling and reconciliation.
- Confident stakeholder communication and practical architecture documentation.
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This role suits an architect with broad experience across multiple platforms and the ability to turn business requirements into a workable technical solution.
You must be able to attend the Watford office three days per week. The rate is £550 per day, Outside IR35.
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