Attractions.io
Solutions Consultant
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Solutions Consultant
We are looking for a Solutions Consultant to help prospective customers understand how Attractions.io could support their goals.
Your focus will be on understanding each attraction: how it operates, the challenges it faces, and the experience it wants to create for its guests.
You will work closely with our VP of Commercial & Customer Success throughout the new-business process. You will research prospective customers, lead discovery conversations, shape relevant product demonstrations, and help develop thoughtful proposals.
The aim is not to present every feature we offer. It is to understand what matters to each organisation and clearly explain where our platform could make a meaningful difference.
You will also help Attractions.io build relationships across the wider industry. This will include attending conferences, trade shows, and industry events, developing genuine connections, and helping us stay close to the priorities of the attractions sector.
Working alongside our marketing team, you will share what you are hearing from the market, contribute to campaigns, and help ensure our messaging reflects the real challenges attractions are trying to solve.
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You will initially shadow our VP of Commercial & Customer Success while learning the platform, the industry, and our approach. As your knowledge develops, you will gradually take ownership of discovery calls, demonstrations, and earlier-stage commercial conversations.
What you will do:
- Research prospective customers and understand their business, operations, and priorities.
- Prepare for and participate in prospect meetings.
- Lead discovery conversations and ask the questions that uncover the real problem.
- Tailor product demonstrations around the needs of each organisation.
- Help create clear, relevant proposals and follow-up materials.
- Explain how our platform, integrations, and data flows work to both commercial and technical audiences.
- Represent Attractions.io at conferences, trade shows, and industry events.
- Build long-term relationships across the attractions sector.
- Work with marketing on campaigns, content, and industry messaging.
- Keep commercial activity organised and make sure actions and opportunities are followed through.
- Use AI and other tools to improve research, preparation, and communication.
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Who we're looking for:
- Ask thoughtful and considered questions to deeply understand problems and challenges.
- Listen carefully and can identify what is really important to someone.
- Enjoy learning how businesses and industries work.
- Can explain technology clearly without relying on unnecessary jargon.
- Are comfortable discussing integrations, systems, and data with a variety of stakeholders.
- Build trust naturally and enjoy developing relationships over time.
- Feel confident meeting new people and representing a company at industry events.
- Can turn a broad conversation into clear actions and practical next steps.
- Take initiative and prepare thoroughly without needing to be prompted.
- Work well across customer experience, product, marketing, and commercial teams.
- Are interested in AI and how it can improve both your own work and the guest experience.
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