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SOLUTIONS DIRECTOR, TELECOMS & MEDIA
London (onsite / travel required when necessary)
WHO ARE WE
Hansen is a global provider of software and services to the energy, water and communications industries. With award-winning software used by more than 600 customers in over 80 countries, we help organisations create and deliver new products and services, engage customers, and manage critical revenue management and customer support processes.
In Communications & Media, Hansen works with customers across critical telecom operating domains, including BSS/OSS, customer management, revenue management, service fulfilment, network inventory, CPQ, product catalogue, order management, digital services, network automation and AI-enabled operating model transformation.
WHY THIS ROLE MATTERS
Shape the vision. Prove the value. Win confidence.
As Solutions Director in our Communications & Media vertical, you will act as one of Hansen’s most senior customer-facing technical sales leaders for strategic telecom transformation opportunities. Partnering closely with Sales, Product and Delivery, you will help customers simplify complexity, build confidence in Hansen’s solutions and understand how our technology can deliver measurable business outcomes across BSS/OSS, digital transformation and critical telecom operating processes.
This role is central to improving technical validation, competitive differentiation and conversion across strategic pursuits. By translating complex customer priorities into credible, outcome-led solution strategies, you will help accelerate opportunity progression, strengthen executive engagement and support the conversion of strategic opportunities into revenue.
WHAT YOU’LL DO
- Shape strategic telecom pursuits: Partner with Business Development Directors and Account Executives from early engagement through technical validation, commercial positioning and contract award.
- Engage senior customers early: Use discovery conversations, executive dialogue and consultative workshops to uncover transformation drivers, pain points, decision criteria and measurable outcomes.
- Lead solution strategy and validation: Facilitate workshops with CIOs, CTOs and senior business leaders, bringing structure and clarity to complex technical and commercial conversations.
- Mobilise internal expertise: Coordinate sales, product, pre-sales, delivery and technical teams around customer priorities, pursuit milestones, solution assumptions and implementation credibility.
- Drive high-quality RFI/RFP and proof-of-value activity: Shape win themes, solution narratives, demonstrations and evidence points that show Hansen’s relevance and differentiation.
- Build trusted executive relationships: Act as a consultative advisor to CIOs, CTOs and senior business stakeholders, positioning Hansen as a strategic transformation partner rather than a transactional software provider.
- Strengthen market credibility: Represent Hansen at customer, partner and industry forums, helping build relationships, identify emerging opportunities and reinforce Hansen’s presence in the telecom ecosystem.
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WHAT YOU BRING
You bring 10+ years’ experience across telecom software, enterprise software, systems integration or consulting, with proven success supporting complex enterprise sales and transformation programmes. You understand telecom BSS/OSS, digital transformation initiatives and the realities of shaping multi-million-dollar software and services opportunities.
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You are commercially minded, customer-focused and outcome-driven, with the ability to connect technology capability to measurable business value. You are confident engaging C-level business and technology stakeholders, leading workshops, shaping solution narratives and helping customers move from complexity to confidence.
Experience across customer management, product management, revenue management, service fulfilment, network inventory, CPQ, order management or related telecom transformation domains would be highly valuable. Exposure to digital services, network automation or AI-enabled operating model transformation within communications providers would also be advantageous.
WHY JOIN HANSEN?
This is a standout opportunity to influence strategic telecom pursuits at the highest level. You will sit at the intersection of customer ambition, product capability, technical validation and commercial growth, helping Hansen win confidence, improve win rates and deliver stronger outcomes for communications providers navigating complex transformation agendas.
DIVERSITY, EQUITY & INCLUSION
We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.
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