Nicoll Curtin
Solutions Engineer
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Solutions Engineer - Pre Sales, Technical Demonstrations, Presentations, Communication, API's, Implementation, Systems Integrations, Relational Databases, Solutions Design
I am working with a rapidly scaling technology organisation seeking a Solutions Engineer to join its customer-facing team. This role sits at the intersection of technology, consulting, and commercial delivery, partnering with enterprise customers to design, implement, and optimise integrated platform solutions.
You'll work closely with Sales, Product, Engineering, and Customer Success teams, acting as a trusted technical advisor throughout the customer lifecycle. This is an excellent opportunity for someone who enjoys combining strong technical expertise with stakeholder engagement in a fast-paced SaaS environment.
As a Solutions Engineer, you will lead technical conversations with prospective and existing customers, helping them understand how the platform can support their business objectives. You'll provide integration guidance, overcome technical challenges, and play a key role in driving successful implementations.
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Key Responsibilities
- Lead technical discovery workshops, solution design sessions, and architecture discussions with customers.
- Serve as a trusted advisor, translating complex technical concepts into clear business outcomes.
- Define integration approaches and provide best-practice guidance to ensure successful platform adoption.
- Work closely with customer development teams to support API integrations and technical implementation activities.
- Identify and resolve technical objections, risks, and implementation challenges.
- Deliver tailored product demonstrations, technical presentations, and proof-of-concept solutions.
- Collaborate with Sales and Customer Success teams to support business growth and customer retention initiatives.
- Partner with Product and Engineering teams to share customer insights and contribute to product evolution.
- Maintain deep expertise across platform capabilities, integrations, and emerging product developments.
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Key Skills
- 5+ years' experience in Solutions Engineering, Sales Engineering, Technical Consulting, Solutions Architecture, or a similar customer-facing technical role.
- Proven experience supporting SaaS or cloud-based technology solutions.
- Strong understanding of APIs, systems integration, web technologies, and relational databases (SQL).
- Exceptional communication skills with the ability to engage both technical and non-technical stakeholders.
- Strong analytical mindset with excellent troubleshooting and problem-solving capabilities.
- Experience managing multiple workstreams in a dynamic, fast-paced environment.
- Comfortable collaborating with globally distributed teams and customers.
- Degree in Computer Science, Software Engineering, Information Systems, or a related technical field.
This is a full-time role offering a salary of up to £85k plus a bonus. You will be required to attend the office in London 3 days per week.
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