Plug Consulting
Solutions Engineer
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Solutions Engineer
The Company
We're partnering with a fast-growing, venture-backed fintech company building a modern, API-native platform for a complex, highly regulated market. The platform helps enterprise customers automate critical operational processes, track obligations, and maintain a clear audit trail across a modular, unified infrastructure. The business serves customers across a large number of global markets and counts major brands in e-commerce, travel, streaming media, and technology among its clients. It's now expanding its Solutions Engineering team to support continued growth with large enterprise customers.
The Role
You'll join as a Solutions Engineer with 4+ years of experience, partnering closely with Sales to drive technical engagements with leading global enterprises. You'll act as the technical bridge between the platform and customers, designing and implementing high-value solutions to solve complex operational and compliance challenges.
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You'll be responsible for:
- Partnering with Sales to lead technical discovery, scoping, and solution design for enterprise prospects
- Creating and delivering compelling product demos and technical presentations to new and existing customers
- Driving technical discussions around API integration, gap analysis, and implementation planning
- Becoming a deep expert in the company's API suite and advocating for product improvements
- Supporting customers on technical issues and ensuring a seamless handoff from pre-sales to implementation
What We're Looking For
- 4-8 years of experience as a Solutions Engineer, Pre-Sales Engineer, or in a similar customer-facing technical role
- Strong experience with REST APIs, JSON, API documentation, and SQL
- Confidence leading technical discovery and translating customer requirements into solution designs
- Ability to present complex technical concepts clearly to both technical and non-technical stakeholders
- Comfortable working cross-functionally with Sales, Product, and implementation teams
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What's in It for You?
- London: €100K–€130K base salary (OTE: €130K–€180K)
- New York: $180K–$230K base salary (OTE: $240K–$320K)
- Equity and benefits included
- Join a modern, AI-first platform reshaping how global enterprises manage a complex, high-stakes operational function
- Work at the intersection of Sales, Product, and Implementation with high visibility into customer outcomes
- Be part of a scaling team solving a genuinely complex, high-stakes technical problem
This is a full-time, hybrid role based in London, UK or New York, NY. London team members work in the office twice per week; New York office expectations may vary by team.
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