Skills, Knowledge and Expertise

To be successful in this role, it is essential for you to have:

• Proven experience delivering complex projects, products or services from concept through to implementation.
• Demonstrable experience coordinating activity across multiple teams and stakeholders to achieve agreed outcomes.
• Experience gathering, analysing and translating stakeholder requirements into clear and actionable delivery requirements.
• Strong planning, organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.
• Experience identifying, managing and mitigating risks, issues and dependencies.
• Strong stakeholder management skills, with the ability to build effective relationships, challenge constructively and influence outcomes.
• Experience working with external organisations, customers, partners or industry stakeholders.
• Excellent verbal and written communication skills, with the ability to communicate clearly with technical and non-technical audiences.
• Experience developing and implementing new processes, services, products or operational approaches.
• Experience working collaboratively across technical, operational, governance and business teams.
• Strong problem-solving skills with the ability to make sound decisions and maintain momentum in a fast-paced and evolving environment.
• A proactive, self-motivated approach with a willingness to take ownership and get stuck into delivery challenges.

And it would also be desirable for you to have:

• Experience delivering proof of concepts, pilots, product launches or new service introductions.
• Experience working within fraud prevention, financial crime, retail, intelligence, risk management or related sectors.
• Experience developing or supporting data sharing initiatives, industry collaborations or membership-based services.
• Experience working with retailers or large multi-stakeholder environments.
• Experience supporting product development, roadmap planning or service improvement activities.
• Experience using Agile, Waterfall or hybrid delivery methodologies.
• An understanding of data matching, analytics, reporting solutions or information-based services.

Benefits

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:

• Remote working with approximately 2 days a month in the London office, although there will be a requirement to attend conventions, forums and events.
• Generous annual leave, plus bank holidays.
• Private healthcare.
• Excellent pension package through salary sacrifice.
• Personal and professional growth.
• Employee wellbeing – Wellbeing breaks, wellbeing hub access including exercise programmes, meditation guides, sleep stories and yoga.

We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people.

We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. Since 2021, we have been recognised in the Best Companies listings, and again in 2026 have been awarded 2 stars for outstanding levels of engagement. We have also been awarded the Investors in People Gold accreditation.

If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.