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We’re looking for a Solutions Specialist to join the Green Data Products Solutions team to help design, implement, and maintain custom solutions for our customers.
You are a customer-focused domain expert in weather and energy forecasting, capable of building strong relationships and acting as a trusted advisor to customers. In this role, you will identify and respond to opportunities to extend the value of our Green Data Products, helping customers address complex challenges as they accelerate the Energy Transition.
Primary Responsibilities
- Collaborate with the sales team to deliver technical product demonstrations and presentations, identifying and advising potential customers whose requirements may benefit from custom solutions.
- Work closely with customers to understand their needs and design, cost, and propose solutions that address those requirements.
- Provide training and guidance to the sales team on technical and industry-related concepts.
- Represent DNV at conferences and other industry or scientific events, including speaking engagements where appropriate.
- Provide technical support and guidance to customers and prospects, helping them maximize the value of their solutions.
- Support the Customer Success and Sales teams by troubleshooting technical issues, helping resolve customer challenges, and providing feedback to the Product Director and product team on potential product improvements.
- Develop and maintain technical documentation for products and solutions, ensuring clarity, usability, and alignment with established best practices.
- Stay up to date with product developments and industry trends, sharing relevant insights and recommendations with customers.
- Monitor, test, and validate solutions to ensure they meet performance, reliability, and quality standards.
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We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.
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