Primis
Solutions Strategist
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Solutions Strategist
London | Hybrid
Help businesses solve complex operational challenges through technology. Our client is a fast-growing technology company developing innovative software solutions for businesses operating in complex and highly regulated environments.
The business combines advanced technology, data, and industry expertise to help organisations improve processes, modernise legacy systems, and solve operational challenges that traditional software often struggles to address.
With strong customer traction and continued growth, they are expanding their team and looking for talented individuals who are excited by the opportunity to work at the intersection of technology, strategy, and customer impact.
The Role
As a Solutions Strategist, you'll work closely with customers to understand their operational challenges, identify opportunities for improvement, and help shape and deliver tailored technology solutions. You'll combine analytical thinking, technical understanding, and client-facing skills to ensure solutions are aligned with customer objectives and successfully adopted. This role would suit someone with experience in software development, systems engineering, technical consulting, solutions consulting, or technology deployment who enjoys solving complex problems and working directly with customers.
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What You'll Do
- Work directly with customers to understand their business challenges, objectives, and existing processes.
- Lead discovery sessions to identify opportunities for technology-led improvements.
- Translate customer requirements into practical and effective software solutions.
- Support the delivery and deployment of solutions, ensuring they meet customer needs.
- Provide training and guidance to customers to maximise adoption and value.
- Gather feedback and analyse data to identify opportunities for continuous improvement.
- Work collaboratively with internal product, engineering, and commercial teams.
- Develop a strong understanding of customer industries and emerging technology trends.
- Manage multiple projects and stakeholders in a fast-paced environment.
What We're Looking For
We're looking for someone who combines technical capability with strong communication and stakeholder management skills. You'll ideally have:
- A Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.
- Experience in software development, systems engineering, solutions consulting, technical consulting, or deployment strategy.
- Strong analytical and problem-solving skills.
- Experience working directly with customers and managing multiple stakeholders.
- Experience using Python and manipulating data.
- The ability to explain complex technical concepts clearly to both technical and non-technical audiences.
- Experience with project management tools and methodologies.
- A proactive, adaptable approach and the ability to thrive in a fast-paced environment.
- Experience in utilities, energy, manufacturing, construction, or other complex operational industries would be advantageous.
- Willingness to travel occasionally to meet customers and support deployments.
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Particularly interested in people who are curious, commercially minded, and motivated by solving real-world problems through technology.
Interested?
If you're looking for an opportunity to work on complex technology challenges, partner with customers, and make a tangible impact in a growing business, we'd love to hear from you.
Research indicates that men will apply to a role when they only meet 50-60% of the descriptions, however, when looking at women and other minority groups, they can look for up to a 99% match in order to apply to a role. If you feel you are a fit for our role, please still apply, don’t worry if you don’t tick every single box. We’d still love to hear from you. We encourage underrepresented talent to apply to all our roles & support accessibility needs
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