Anglian Water Services
SPA Relationship Lead
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Join Anglian Water's Strategic Pipeline Alliance as a Relationship Lead
Location: Flexible/Hybrid work from Peterborough office and home
Employment Type: Full-time, Permanent
Are you detail-oriented, organized, and passionate about contributing to one of the UK’s most ambitious water infrastructure projects? The Strategic Pipeline Alliance (SPA) is searching for a Relationship Lead to support and enhance our project delivery team.
What will you be doing as our new Relationship Lead
You will be responsible for delivering a comprehensive range of communication and engagement activities for our Strategic Pipeline Alliance. You will have a proven track record in executing stakeholder engagement, communications and consultation strategies within a complex stakeholder landscape.
Ultimately you will play a critical part in supporting the planning and consenting process, while ensuring a positive impact on community engagement, minimising customer complaints and fostering long-term project success.
Key responsibilities:
- Coordinate engagement with project stakeholders across local authorities, statutory and non-statutory bodies (including environment & technical organisations), communities and other parties to establish strong working relationships.
- Successfully develop and deliver project specific stakeholder engagement activities, ensuring alignment with established strategies and framework
- An understanding of, and ability to quickly and effectively identify, third party drivers to assist in relationship building, issue resolution and maximising value opportunities.
- Conduct stakeholder identification and mapping to categorise stakeholders based on influence, interest and impact.
- Identify potential reputational risks and issues and implement proactive engagement using a range of techniques and approaches tailored to the target audience.
- Act as the first point of contact for stakeholder queries, concerns and complaints, ensuring timely, professional, and empathetic responses.
- Support and deliver effective consultation activities, such as workshops, exhibitions, virtual events, site visits to enhance stakeholder engagement and to maximise participation.
- Build trust-based relationships with local communities, businesses, charities and public sector partners that support sustainable project outcomes and foster a positive legacy within communities.
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A little bit about your skills, experience and behaviours:
This job might be for you if you have:
- Proven experience in stakeholder management and community engagement, preferably within large-scale infrastructure projects
- Understanding of the statutory EIA planning requirements, regulatory frameworks and stakeholder consultation best practices
- Proven ability to develop and implement stakeholder engagement plans that align with organisational frameworks.
- Demonstrable experience translating technical detail into appropriate, relevant and agreed communications for external audiences
- Excellent interpersonal, written and verbal communication skills
- Experience managing sensitive stakeholder issues and conflict resolution
- Proactive problem-solving strategic thinking and planning
- Strong organisational skill and attention to detail
Not only do we look for the best talent to join us on our journey, we also look for individuals to demonstrate key behaviours that align with our values and beliefs.
Working with the highest degree of integrity, we want SPA employees to take ownership and accountability for their outputs and be driven to continuously improve how they work. SPA employees should act with the customer’s best interest at heart, be clear and transparent communicators and be passionate about operating in an ethical fashion.
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Why Join SPA?
The Strategic Pipeline Alliance Project is at the exciting delivery stage, with additional projects lined up for AMP8. At SPA, we embrace innovation, digital technology, and collaboration with our partners, including Farrans, MMB, Costain, and Jacobs.
Together, we’re combating climate change and securing clean water for generations to come.
- Flexible Working: We support flexible schedules to suit your lifestyle if the role allows.
- Location: Our office is in Peterborough, with operational hubs across the project area.
- Diversity and Inclusion: SPA is committed to building an inclusive, welcoming environment for everyone. Whatever your background, if this role resonates with you, we encourage you to apply.
Our Purpose
Our mission is simple yet vital: To Make the East of England Resilient to the Effects of Drought. Join us in shaping a sustainable future while being part of a team where everyone can thrive.
Ready to Join Us?
If you’re passionate about making a meaningful impact and excited to lead in a transformative environment, we’d love to hear from you!
SPA is an equal opportunity employer. We value diversity and recruit based on merit and potential, ensuring every colleague feels a sense of belonging.
Take the Next Step
If you’re passionate about delivering innovative infrastructure solutions and want to make a difference, we’d love to hear from you.
Apply now and be part of Anglian Water’s journey to build a more sustainable, water-secure future.
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