Granite Leisure
Spa Therapist
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Company Description
Granite Leisure provides professionally managed leisure club operations for hotels across the UK, including gyms, spa facilities, and swimming pools. The company focuses on high service standards, well-trained staff, and strong customer satisfaction, running each facility as a successful business in its own right. Granite Leisure is experienced in turning around challenging sites by implementing effective systems and bringing in skilled team members with positive, service-oriented attitudes. The organisation also manages refurbishments and new openings, offering pre-sales and project management support to ensure revenue from day one. Its sub brands, The Granite Swim Academy and Granite Wellness & Spa, add specialist services and income streams for partner hotels.
Role Description
This is a flexible hours (flexible to start, as it grows, it will progress towards full time) on-site Spa Therapist role based in The Aberdeen Altens Health Club, Cove Bay, Aberdeen. The Spa Therapist will deliver a range of professional spa treatments, including facials, massages, manicures, and pedicures, in line with Granite Leisure standards and hygiene protocols.
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Day-to-Day Responsibilities
- Greeting guests
- Conducting consultations
- Recommending appropriate treatments
- Carrying out treatments
- Upselling spa products
- Maintaining a calm, welcoming environment
The role involves:
- Preparing treatment rooms
- Managing bookings
- Supporting spa promotions
- Accurately recording services and product sales
The Spa Therapist will also collaborate with the wider leisure team to ensure consistent customer satisfaction and smooth daily spa operations.
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Qualifications
- Demonstrated skills in Spa Treatments and Facials, with the ability to deliver safe, effective, and relaxing services.
- Proficiency in beauty therapy, including knowledge of skincare, body treatments, and product use.
- Experience providing Pedicures and related nail care services to professional standards.
- Strong Customer Service skills, with a focus on hospitality, clear communication, and guest confidentiality.
- Relevant professional qualification or certification in beauty therapy/spa therapy.
- Attention to detail, high hygiene standards, and the ability to follow health and safety procedures.
- Ability to work flexible hours, including weekends and evenings, as required by spa operations.
- Previous experience in a hotel spa, leisure club, or wellness environment is an advantage.
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