Relais & Châteaux
Spa Therapist – Maternity Leave Cover
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Company Description
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Job Description
Step into serenity at Gilpin Hotel & Lake House, where luxury meets nature in the heart of the Lake District. We’re seeking a passionate, professional Spa Therapist to join our dedicated team on a fixed-term Maternity Leave Cover contract for approximately nine months, starting 1 September 2026.
This role offers the opportunity to work in one of the region’s most tranquil and inspiring spa environments, with the possibility of extension or progression to a permanent position depending on operational needs and performance.
You’ll deliver exceptional treatments across our Spa Space, Jetty Spa, and private spa suites, each designed to offer guests a deeply personal, restorative experience. As an ESPA-trained therapist, you will bring a refined, intuitive approach to wellness, ensuring every treatment reflects the highest standards of luxury and care.
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Your Role as Spa Therapist:
- Delivers a range of high-end treatments including ESPA-inspired massages, facials, and body therapies with precision, care and confidence.
- Provides a warm, personalised experience for every guest.
- Supports the spa team in creating a tranquil, welcoming environment.
- Contributes to the smooth running of the spa and guest experience.
- Maintains immaculate treatment rooms and upholds hygiene standards.
- Recommends products and wellness routines tailored to individual needs.
- Stays informed on the latest wellness techniques and product innovations.
What You Bring:
- Recognised qualifications in beauty therapy and massage (minimum NVQ Level 3 or equivalent).
- ESPA training or experience delivering ESPA protocols, treatments, or product recommendations.
- Experience in luxury hospitality or spa environments.
- A calm, professional demeanour with a genuine passion for guest wellbeing.
- Strong communication, time management, and attention to detail.
- A warm, authentic approach that aligns with Gilpin’s ethos of thoughtful, personalised hospitality.
Additional Information
🌸 What We Offer:
- The chance to be part of a team whose ethos is genuine care and treatment excellence.
- A serene, supportive work environment in a five-star hotel.
- Ongoing training and development opportunities.
- Meals on shift, uniform, and generous gratuities.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
- You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.
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If you’re ready to bring your expertise to a spa that celebrates craft, connection, and exceptional guest care, we’d love to hear from you.
Salary: £12.80 - £13.80 per hour (equating to £26,624 - £28,704 per annum, pro rata to hours worked)
Gratuities: Allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 to £526 per month (pro rata to hours worked).
Hours: 16 hours per week
9 Months from 1 September 2026
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
- Relocation assistance may be available
- Staff transport provided free between staff houses and hotel
Department: Spa & Leisure
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