Job Introduction

Serco is a leading provider of professional, technology, and management services to governments, agencies, and companies who seek a trusted partner. Serco is a global business that helps transform government and public services around the world. We advise, design, integrate, and deliver solutions that transform how customers achieve their missions; delivered with a deep public service ethos. Our agility, customer-first approach, robust portfolio of services, and global experience enable us to quickly respond with solutions that achieve outcomes with value.

Serco is seeking a Sales and Business Development Manager to join our Space business, based in the UK.

The successful candidate(s) will be proactive, positive, innovative, customer-focused, responsive, and able to develop and sell tailored solutions while consistently delivering results. This role holder will be responsible for end-to-end business development throughout the entire bid lifecycle (typically from Gate 0 through to Gate 5), including win theme development and refinement, pursuit strategy, pricing, teaming, competitive analysis and black hats, solution development, and colour team reviews.

This role reports directly to the Serco Business Development Director for the Programme Management and Engineering domain and will work closely with the Space leadership and contract management teams to deliver on the UK growth plan.

The closing date for applications is 15 May.

Key Responsibilities

• In a dynamic market environment, meet the growth objectives set by the UK business development plan both in terms of Order Bookings and margins, contributing to account management activities.
• Implement the commercial strategy and sales plan established by the Space Business Development Director.
• Ensure deals are successfully managed according to corporate governance processes.
• Develop a pipeline of new business opportunities to ensure growth targets are achieved.
• Analyse market trends, competitor activity, regulatory changes, and emerging space-related services.
• Understand Serco’s capabilities and assess them against customer requirements and challenges, identifying gaps and promoting Serco capabilities and solutions.
• Map potential partners, clients, and ecosystems with Serco offerings.
• Coordinate organic growth actions with other contract managers and business development managers.
• For each opportunity, develop a win strategy with compelling win themes, competitive analysis, and a price-to-win strategy.
• Manage the full sales cycle—from initial contact to negotiation and contract signature.
• Work with internal teams—from bid to solutions architects—to prepare winning proposals, bids, and RFI/RFP responses.
• Develop consultative relationships with all customers to position Serco at the heart of upcoming opportunities.
• Develop and maintain excellent relationships within the customer community and industry to identify new business opportunities and partnerships aligned to the growth plan.
• Support the development of a network of senior relationships with customers and potential customers.
• Work closely with solutions, marketing, and operational teams to align business and technical strategies.
• Collaborate with business development teams to understand and analyze unsuccessful bid activity and ensure these insights feed into future proposition development.
• Support the representation of Serco in all relevant professional associations.
• In coordination with the Space marketing team, attend and coordinate Serco’s presence at sales events and fairs.
• Contribute to content creation including whitepapers, presentations, and strategic briefings.