Club L London
Spanish E-Comm Executive Assistant (FTC)
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About Us
Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.
From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.
The Role
Club L London is looking for a commercially driven and detail-oriented Spanish E-commerce Executive to support and grow our presence within the Spanish market. This role will be responsible for executing trading activity, optimizing the onsite customer journey, supporting campaign launches, and ensuring a seamless localized experience for Spanish customers.
The ideal candidate will have strong Shopify experience, an understanding of e-commerce trading within fashion, and fluency in Spanish and English, with experience in Spanish translations and localization.
Key Responsibilities
E-commerce Trading & Campaign Execution
- Work in synergy with cross-functional teams to identify new growth opportunities and ways to improve brand presence within the Spanish market.
- Own and execute all key trading activity, ensuring major trading moments and campaigns are planned and delivered effectively.
- Collaborate closely with digital marketing channel teams to ensure campaign consistency across all channels.
- Support business goals through effective site presentation, merchandising, curation, and execution of trading and marketing strategies.
- Work closely with the Merchandising team to support forward planning, campaign execution, and new product drops (NPDs).
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Site Performance & Optimisation
- Perform competitive analysis and identify gaps in site functionality, user experience, and product features.
- Create value throughout the onsite experience by identifying customer pain points and translating these into enhancement opportunities.
- Drive site improvements to maximize conversion, increase AOV (Average Order Value), and reduce bounce rate.
- Understand the wider impact of front-end and back-end site changes and communicate feedback, pressure points, and improvements to the wider business.
- Utilize analytical tools and reporting to monitor site performance and implement data-driven improvements.
Spanish Translation & Localisation
- Translate and localize product descriptions, marketing content, campaign messaging, banners, and onsite copy from English to Spanish.
- Ensure all Spanish content is culturally relevant, commercially effective, and aligned with Club L London’s brand tone.
- Conduct quality checks and proofread Spanish content to ensure accuracy, consistency, and localization quality.
- Support Spanish customer experience through optimized localized content across the ecommerce journey.
- Support A/B testing and conversion rate optimisation initiatives.
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About You
- Fluency in Spanish and English (written and verbal) is essential.
- Previous experience in ecommerce, preferably within fashion or retail.
- Shopify experience is essential.
- Strong understanding of e-commerce trading and onsite optimisation.
- Experience with Spanish translations and localisation for e-commerce or digital platforms.
- Strong analytical mindset with the ability to interpret data and drive improvements.
- Proficiency in Microsoft Excel and Shopify systems.
- Excellent attention to detail and organisational skills.
- Clear, precise, and influential written and verbal communication skills.
- Ability to build collaborative relationships across teams and work effectively in a fast-paced environment.
What's on offer?
- Annual bonus scheme
- Bi-Annual Dress Allowance
- 25 days of annual leave (plus bank holidays)
- Extra day off for your birthday
- Flexible working hours around core hours of 10-4
- Early Finish Fridays
- Cycle to work scheme
- 40% staff discount across Club L and Lavish Alice products
- Healthcare Cashplan
- Free onsite gym
- Enhanced pension contribution
- Enhanced maternity and sick pay
- Free snacks, drinks & treats
- Social events
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