The Royal Borough of Kensington and Chelsea
Special Educational Needs (SEN) Delivery Lead - FTC Until July 2027
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SEND Delivery Lead
Help shape high-quality support and build better outcomes for local children, young people and families.
As our SEND Delivery Lead, you’ll play a central role in driving operational performance across our Special Educational Needs services in Kensington and Chelsea. It’s an opportunity to lead dedicated teams, raise standards and make a direct, lasting difference to the lives of young people and their families.
Working Style
You’ll be based in the Borough for three days a week, playing a key role in serving the local community. Whether you’re working on-site or from home, you’ll be part of a supportive team committed to delivering high-quality services that make a real impact.
Please note that this is a fixed term contract until July 2027.
What you’ll be doing
Your focus will be overseeing the day-to-day operations across our Special Educational Needs (SEND) and Educational Psychology services, ensuring our statutory responsibilities are met consistently and to a high standard. You’ll manage and support a multi-disciplinary team of business, finance and data staff—fostering a culture built on continuous learning, clear accountability and personal development.
A big part of your role will involve using service performance data, termly audits and key trends to spot opportunities for process improvement and maintain compliance. You’ll coordinate service-wide induction and training programmes, while acting as a reliable first point of contact for complaints, Freedom of Information (FOI) requests and Subject Access Requests (SARs) to ensure transparent, prompt responses.
You’ll also oversee operational financial processes, monitor tuition provision and help manage High Needs Funding developments. Working collaboratively across matrix management structures, you’ll help adapt our systems to national SEND reforms, ensuring our schools and residents receive robust, dependable support.
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For further details, please review the Job Description and Person Specification https://www.rbkc.gov.uk/pdf/jds/SEN%20Delivery%20Lead%20JD%20-%20August%2026.pdf
What you’ll bring
You’ll bring proven experience in managing and developing staff, with a strong track record in line management, performance reviews and workforce growth. You’re organised and proactive, with the ability to manage competing priorities and deliver high-quality work to strict deadlines.
You have a solid understanding of SEND legislation and operational systems—or the confidence and capability to rapidly master these frameworks. You’re analytical and comfortable using data insights and financial oversight to inform decisions and report effectively across matrix structures.
You’re an excellent communicator who knows how to listen, respond and build positive working relationships. Crucially, you bring a resilient, adaptable approach to problem-solving in a fast-paced environment, alongside a strong commitment to equal opportunities, resident-focused service delivery and strategic thinking.
Why join us
At RBKC, we’re all in – investing in our people, our communities and our future.
You’ll join a high-performing, supportive team that values collaboration, shares knowledge and continuously strives to refine service standards. We offer a competitive salary alongside comprehensive opportunities for professional development, training and career progression.
With flexible hybrid working options—including three days a week based in the borough—you’ll be supported to balance your work while seeing the direct impact of your efforts on local children, young people and schools every day.
About us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
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As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
In this role, your "get stuck in" mindset will help transform complex operational challenges into opportunities for real growth. Navigating high demand and shifting national SEND reforms isn't always smooth sailing, but your commitment to continuous improvement and team support will directly shape reliable, high-quality care for local young people across our borough.
Interview Details and role requirements
Interviews will be held in person at Kensington Town Hall week commencing 31st August 2026.
This post will require an Enhanced DBS.
Ready to join us?
We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.
Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
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