Training and Support

• Being a positive advocate for the Test Operation Service and within the Assessment Division, as well as across Pearson School Qualifications, modelling Pearson behaviours and leading by example.
• Actively contributing to, and delivering, the Pearson School Qualifications strategic priorities, as well as driving people initiatives within the Assessment Division, as appropriate.
• Sharing knowledge and expertise with those around you.

Technical Assessment expertise

• Being the marking expert for your area of responsibility and continually developing expertise in light of a changing primary education landscape.
• Representing the Test Operation Service and Assessment Division as a technical assessment expert for your area of responsibility, advising on approaches during both training material development and marking.
• Owning personal development in relation to building technical assessment expertise and project management, including identifying training and development needs and opportunities, and being responsible for continuous professional development of yourself and the wider team.

Quality assurance and improvements

• Being accountable for the integrity by which marking processes are followed, reviewed and amended, including driving improvements in the methodology for assuring quality of our processes in line with the Statement of Requirements (SoR).
• Being accountable for the quality assurance for your area of responsibility, including monitoring, managing and taking appropriate action to improve the quality of training materials, marker training and marking.
• Being able to articulate the quality assurance and improvement programme, including owning and delivering lessons learned, for your area of responsibility ensuring learning is taken forward into the next test cycle.

Cost management

• Ensuring the Marking Workstream financials are accurate for your area of responsibility within the wider Test Operation Service.
• In collaboration with the Manager, Assessment, seeking to drive cost efficiencies for your area of responsibility and across the Test Operation Service, as appropriate, by scrutinising ways of working and providing appropriate challenge, ensuring that we are in line with expected spend.

Strategic relationships

• Building a Marker population for the future by utilising the appropriate expertise in National Curriculum Assessments to ensure a clear succession plan within the senior positions of the Marking Hierarchy.
• Evaluating the success of the Marker population for your area of responsibility and being accountable for the structure, roles and make-up of the teams, as well as identifying and nurturing talent, to ensure the delivery of all marking phases to time, quality and budget.

Data

• Making use of Management Information (MI) and reporting, providing visibility and building confidence and trust between ourselves and STA.
• Partnering with your peers within Operations, Systems and Data, and Customer Service Workstreams to ensure that we are aligned with our reporting to STA.
• Being accountable for reporting accurate and timely data and information to the STA and wider business, escalating issues (with proposed solutions), as appropriate.
• Managing the Online Marking System (OMS), ensuring set-up and MI output is as stated in Statement of Requirements (SoR).

Person Specification

The ideal candidate for this position would have a varied background in Assessment roles, including experience as a primary teacher (highly desirable), a departmental lead in a school, or any other role within the education sector.

In addition to this, it would be highly beneficial for the candidate to have previous experience in a customer-facing role. A subject specialism and/or familiarity with Assessment materials and processes within a regulated or contractual framework would also be crucial.

We are looking for a highly motivated individual who can prioritise and manage their own workload effectively, ensuring that critical tasks are handled within tight, non-negotiable deadlines. The ability to problem-solve effectively and respond positively to change is essential, particularly when conflicts arise. Moreover, strong communication skills are vital, as the role requires the ability to influence others and work collaboratively with key stakeholders.

Experience

Core competencies:

• Providing a customer focused service.
• Communicating with influence.
• Working with others to achieve goals.
• Ability to build trusting relationships with internal and external teams.
• Delivering goals in a changing environment.
• Taking a creative and innovative approach to work.
• Maximising potential in self and others.

Education, qualification and training:

• Degree or equivalent qualification

Personal style and behaviour:

• Highly motivated individual with personal drive and energy.
• Able to prioritise and manage own workload.
• Actively seeks information and is able to handle it appropriately.
• Prepared to be flexible in their approach to problem solving.

Pearson Leadership Profile

Leading Self / Leading Others / Leading the Business:

• Always Learning
• Courageous
• Ethical
• Determined
• Customer Focussed
• Transformational

Strategic and visionary

• Innovative
• Developer
• Inspirational
• Relationship builder
• Makes it happen
• Pearson Values
• Brave
• Imaginative
• Decent
• Accountable

Your rewards & benefits

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.

Please see our attractive UK benefits here: Pearson Jobs – Benefits [https://pearsonbenefitsuk.com/]

Role location: This is a hybrid role and will allow home working as well as from our office at least one day per week. Occasional travel to our other office locations may be required.