Catch22
Specialist Caseworker (Victim Services)
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Company Description
Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making. We are proud to be part of Catch22.
Catch22 is a social business which design and delivers services that build resilience and aspiration in people and communities. We believe that people can thrive when they have a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
If you share our values and commitment to transforming people’s lives, get in touch!
Job Description
Catch22 is looking for a compassionate and motivated Specialist Caseworker to join our Victim Services team. This is an exciting opportunity to deliver trauma-informed support to victims and witnesses of crime, helping them to cope, recover, and rebuild confidence.
As a Specialist Caseworker, you will:
- Manage a caseload of adults, children, and young people, providing both practical and emotional support.
- Ensure victims are fully informed throughout their journey — from understanding their rights and court processes to accessing tailored interventions that meet their specific needs.
- Work collaboratively with a wide range of partners, including police and voluntary organisations, to help maintain effective referral pathways and provide a seamless, high-quality service.
- Support the wider team by sharing expertise, developing innovative interventions, and contributing to preventative work.
This is a varied, rewarding role where you can make a real difference in people’s lives while working in a supportive, forward-thinking organisation that values compassion, collaboration, and empowerment.
Qualifications
- Educated to a good standard, with GCSE-level English and Maths (minimum)
- Experience supporting vulnerable people, including adults, children, or young people
- Strong understanding of safeguarding and risk management
- Proven ability to manage a caseload and deliver tailored interventions
- Excellent verbal and written communication skills
- Strong organisational skills and ability to work under pressure
- Experience working collaboratively with multiple agencies
- IT literate and confident using data management systems
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Desirable:
- Qualification relevant to working with vulnerable people
- Access to a vehicle with business-use insurance
Additional Information
Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3784N in your message so that we can identify the opportunity.
When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.
Additional Requirements: The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.
- Contract: Fixed term until February 2027
- Hours & work pattern: Full time, 37.5 hours per week.
- Salary: £27,500
- Location: Leicestershire force headquarters, Enderby, LE19 2BX
- Closing Date: 1630 on 10th of June 2026. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have the right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.
To Apply
Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
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Use of AI (Artificial Intelligence): should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.
Catch22’s Commitment to Opportunity & Progression
At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.
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Catch22 Justice requests no contact from agencies or media sales
Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Contract type: Fixed Term
Department: Justice
Service type: Victim services
Compensation: up to GBP 28751 - yearly
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