Leicestershire County Council
Specialist Curriculum Support Officer
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Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield. Alternative bases at Market Harborough, Hinckley, Coalville, Wigston, Loughborough, or Melton would be considered on appointment.
Salary: £28,605 to £31,029 per annum (pro-rata for part-time) (Pay award pending)
Working Hours: 14.8 hours per week average, based on 0.4 full-time equivalent.
Contract Type: Permanent
Closing Date: 20th September 2026
Interview Date(s): Week commencing 5th October 2026
About the Role
Are you highly organised, confident working with learner records, and able to support apprentices, employers, and colleagues with professionalism and accuracy? We are pleased to offer an opportunity to join our Workforce Skills and Employment curriculum as a Specialist Apprenticeship Support Officer, providing essential support for apprenticeship onboarding, compliance, learner progress monitoring, and retention.
Our Workforce Skills and Employment provision is performing strongly, with apprenticeship recruitment above target, high in-year retention, and apprenticeship achievement well above provider type and national benchmarks. This role will play an important part in sustaining that performance by supporting accurate onboarding, timely progress monitoring, and effective learner follow-up.
The successful candidate will provide specialist apprenticeship and learner support across the Workforce Skills and Employment curriculum. You will co-ordinate compliant onboarding, monitor learner progress, identify risks to retention and achievement, and help ensure that appropriate interventions are put in place at the right time.
- Apprenticeship applications, initial assessment, and onboarding checks
- Skills scans, Personal Learning Record checks, recognition of prior learning, and eligibility evidence
- Learner documentation, group profiles, curriculum records, and approved management information systems
- Scheduled progress reviews with apprentices and employers, including actions, milestones, support needs, and off-the-job training
The role will involve checking, maintaining, and quality assuring learner documentation and records to support funding eligibility, GDPR compliance, audit readiness, and accurate reporting. You will interpret learner information and progress evidence to identify eligibility, compliance, safeguarding, SEND, care experience, or wider learner support concerns, taking action or escalating in line with service procedures.
Working closely with apprentices, employers, tutors, Trainer Assessors, Learning Development and Delivery Co-ordinators, Business Support, and specialist service leads, you will help learners and employers understand programme expectations, responsibilities, milestones, next steps, and available support.
To learn more about our provision, view our curriculum website here: Work Based Learning and read our independent ‘Excellent’ employer and apprentice reviews on the Apprenticeship Service [https://findapprenticeshiptraining.apprenticeships.education.gov.uk/courses/196/providers/10003872?location=Leicester,%20Leicestershire&distance=10].
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An Adults and Children’s Workforce Enhanced DBS check with barred list check is an essential requirement.
For information on our approach to the recruitment of ex-offenders, please see our policy statement [https://www.leicestershire.gov.uk/sites/default/files/2023-04/recruitment-of-ex-offenders-policy-statement.pdf].
About You
You will be able to provide accurate, learner-focused apprenticeship support, using sound judgement to interpret information, maintain compliant records, track progress, and determine appropriate follow-up or escalation routes.
To apply for this post, you must have:
- Level 2 English and mathematics, or equivalent, and confident digital skills, including use of Microsoft 365, SharePoint, and management information systems
- Experience of checking, maintaining, and quality assuring learner records, evidence, or documentation against funding, audit, contractual, or regulatory requirements
- Experience of administrative and compliance processes within education, training, adult learning, further education, or apprenticeship provision
- Ability to support apprenticeship application, onboarding, or enrolment processes, including checking documentary evidence and following up missing information
- Ability to use learner information, including initial assessment, skills scan, or Personal Learning Record evidence, to identify learning, support, eligibility, or compliance needs
- Experience of conducting, recording, and following up learner or apprentice progress reviews, including agreed actions, milestones, and support needs
- Strong organisation skills, with the ability to manage multiple cohorts, deadlines, compliance requirements, and progress review timescales
- Effective and tactful communication skills with learners, employers, and colleagues, including where issues are sensitive or complex
- Ability to travel to locations across Leicestershire and, where required, further afield to meet service need
In addition, we also expect you to share our commitment to our values [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1004] and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer [https://www.gov.uk/government/collections/disability-confident-campaign].
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Dave Hammersley, Adult Learning Programme Manager
Email: WorkBasedLearningTeam@leics.gov.uk
How to Apply
At Leicestershire County Council, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1001] section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/lcc/pages/1006].
About Leicestershire County Council
At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.
Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.
For further information on what it’s like to work for us and the benefits we offer, please refer to the following:
- Our Recruitment Process [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/the-application-process]
- Our Organisational Values [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/pages/1004]
- Our Employee Benefits [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/employee-benefits]
- Working for Us [https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/an-inclusive-workplace]
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