Davies
Specialist Intermediate Track File Handler
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Specialist Intermediate Track File Handler
Department: Legal
Employment Type: Fixed Term - Full Time
Location: Bolton
Description
As a Specialist Handler, you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients as well as the MIB, valued from £25,000 to £100,000.
The successful candidate will work in a small team dedicated to dealing with cases involving indemnity issues, on behalf of the MIB and other UK's largest insurers and will report directly to the Team Leader in respect of day-to-day tasks. The team handle cases valued from £0-£150,000 in value.
It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge as well as their understanding of the litigation process and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.
The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. They should also be able to handle claims valued in excess of £25,000 and be familiar with the Part 7 litigation process, and capable of identifying large loss triggers.
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Key Responsibilities
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- Reviewing files, noting and abiding by Client Guidelines
- Knowledge of Part 7 litigation, the CPR Rules and Court procedures
- Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
- Comply with SLA requirement and critical dates.
- Draft reports confirming Strategy and agreeing the most suitable approach with the client.
- Draft legal documents and comply with Court orders/deadlines, including cost budgeting, instruction of own experts etc.
- Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
- Undertaking negotiations with Third Party Solicitors
- Liaising with Insured and Insurers and Brokers where necessary
- Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
- Undertaking Court Hearings
- Attend Conferences with Counsel & experts/clients
- Ensuring relevant tasks are delegated to the paralegals
- Accurately recording time and management information
- Accurately processing bills in accordance with Client Guidelines
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Standards & Regulations
Skills, Knowledge & Expertise
- Minimum of 24 months experience of handling litigated claims, including Part 7 claims.
- Minimum of 12 months experience of handling cases valued in excess of £25,000.
- Sound and practical experience of handling Intermediate/Multi Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
- Have an understanding of indemnity and/or the MIB would be beneficial.
- Reporting to, liaising with and meeting clients with a high level of professionalism.
- Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
- Preparing instructions to counsel and experts and attending and advising in conference.
- Conducting research and keeping up to date with legal and industry practices.
- A high level of accuracy and attention to detail.
- The ability to meet deadlines and work efficiently by managing time in a fast-paced environment.
- A Professional manner with the ability to build relationship internally and externally.
- Recognise when sensitivity and tact are required
- Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
- Follow work processes and keep to Strategy
- Ability to make decisions
- Assertive and confident to managing expectations.
- Strong written and verbal communication skills.
- Experience of managing fixed fees whilst delivering quality
- Good telephone negotiation skills
- Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless
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