Team Manager - Specialist Weight Management Service

We’re looking for an operationally strong Team Manager to join the Specialist Weight Management Service (SWMS) at one of the UK’s most exciting health-tech startups. You’ll design and embed the systems and processes that enable our service to scale, while leading a multidisciplinary team of healthcare practitioners to deliver high-quality, evidence-based care.

If you’re a confident and thoughtful leader with experience managing high-performing, multidisciplinary healthcare teams, ideally within a digital environment, and a genuine passion for health and wellbeing, we’d love to hear from you.

What you’ll do

• Lead and support our SWMS practitioner team:
  • Manage a multidisciplinary team of remote healthcare practitioners, including dietitians, nutritionists, and psychological wellbeing practitioners, creating a culture of trust, accountability, and continuous improvement.
• Ensure operational excellence:
  • Simplify complex workflows, reduce friction for your team, and use data to design smarter, more efficient ways of working.
• Build out data dashboards and reporting:
  • Create and maintain dashboards that provide clear visibility of key performance metrics, automate where possible, and make data accessible and easy to understand.
• Drive service mobilisation and development:
  • Partner cross-functionally with Operations, Product, Quality, Engineering, and NHS Partnerships teams to mobilise new specialist weight management services, develop operational processes, and successfully transition services from implementation into sustainable BAU delivery.
• Drive performance and quality:
  • Use operational and quality data to monitor service performance, identify opportunities for improvement, and ensure the team delivers consistently high-quality care and member outcomes.
• Coach development:
  • Deliver regular feedback and coaching to help team members grow in confidence, skill, and impact.

What we’re looking for

• Experience managing or leading a multidisciplinary healthcare team or specialist weight management service: You understand the operational and clinical complexities of delivering healthcare services at scale, ideally within an NHS or digitally enabled healthcare environment.
• Proven people management experience with a track record of developing, supporting, and motivating high-performing healthcare teams.
• Strong operational and analytical skills: Able to use data to identify bottlenecks, inefficiencies, and opportunities for improvement, and translate insights into practical, measurable solutions.
• Experience building and using data dashboards and reporting: Able to build and maintain dashboards, track meaningful KPIs, automate reporting where possible, and turn operational data into clear insights and actions.
• Service mobilisation and implementation experience: Proven ability to help design, launch, and operationalise new healthcare services, processes, or ways of working, and transition them successfully into BAU.
• Proactive, solution-oriented, and resilient: Not afraid to roll up your sleeves, navigate ambiguity, and make things happen in a fast-paced environment.
• Excellent communication and feedback skills, able to build trust, influence stakeholders, support teams, and create a culture of accountability.
• Passion for health, wellbeing, and behaviour change, with excitement about the role technology can play in improving health outcomes and transforming lives.
• Confident working autonomously and collaboratively across multiple functions in a fast-paced, remote-first environment.
• Strong tech literacy: Comfortable learning and using a range of digital tools, systems, and data platforms, and working independently from a laptop 5 days per week (Monday to Friday), 40 hours per week.