Specialist, Workplace Events

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

Role Overview | Context

This strategic role holds full end to end ownership of events at our London HQ, from high level strategy to hands-on execution. As the on site events specialist, you’ll design and deliver experiences that drive engagement, foster connection, and reinforce our high performance culture here at Checkout. We’re seeking a Specialist, Events, Workplace Experience to lead the strategy and delivery of internal events and workplace activations. This role goes far beyond logistics, demanding a balance of strategic planning, creative experience design, and rigorous data led decision making.

As a cultural architect, you will be the central owner for designing experiences that are directly aligned with our business objectives and operating principles, ensuring they are measurable in their impact. This is a full time, hybrid role, requiring flexibility for some out of hours events.

Remit and Responsibilities

• Develop & Own the Annual Strategy: You will develop, own, and deploy an experience and data led events strategy that aligns with Checkouts company objectives, operating principles, and engagement KPIs, ensuring every event has a clear purpose, audience, and defined ROI.
• Curate a World Class Calendar of Experiences: From larger scale company gatherings, all employee meetings to ‘always on’ events and activations that strengthen culture, connection, and belonging.
• Lead Senior Stakeholder Partnership: Partner directly with senior leadership, DEIB, and Engagement Committees to translate business and cultural goals (including heritage months) into meaningful, inclusive, and measurable experiences.
• Manage End to End Event Lifecycle: Lead the complete event lifecycle, from initial creative concepting, stakeholder alignment, and logistics to supplier management, onsite delivery and post event analysis.
• Oversee Flawless Operations: Coordinate all operational elements across all event profiles, including scheduling, invites, catering, AV/tech requirements, and physical setup/breakdown, ensuring seamless execution.
• Drive Integrated Event Communications and Marketing: Collaborate with Internal Comms and Brand to deliver impactful ‘wrap around’ campaigns that build anticipation, engagement, and post-event momentum.
• Own the Events Budget: Include forecasting, tracking, and ROI analysis, ensuring every initiative maximizes value, efficiency, and business impact.
• Lead Vendor & Risk Management: Build and maintain strong vendor relationships, negotiate competitive contracts, and lead on risk assessments, accessibility considerations, compliance, health and safety requirements, and contingency planning to ensure events are inclusive, safe, and delivered seamlessly.
• Champion Data Driven Improvement: Establish, track, and analyze all KPIs (attendance, eNPS, sentiment, ROI), using data storytelling to demonstrate value to leadership and drive continuous program innovation.
• Gather and Act on Employee Feedback: Use attendance, sentiment, audience insight, stakeholder feedback, and post-event debriefs to refine programming and demonstrate continuous improvement.
• Act as a Key Cross Functional Partner: Work in close alignment with Workplace, Comms, and Brand teams on integrated storytelling, support newsletter content, and liaise with global counterparts to share best practices.