Job Purpose

To be fully responsible for the accurate completion of customer finished product specifications to acceptable standards as agreed with customers (both internal and external) and within agreed timescales. To ensure compliance to customer policies own label products and internal policies for branded products. To be involved in the liaison with the Customer / Technical / Project / Commercial / Buying / Vendor assurance / NPD and any other teams required to ensure product specifications are completed in full, on time, first time. To be engaged with customers (as required) re discussions related to specification completion, specification system, desired ways of working and any other process as requested that can influence / impact on the generation of the finished product specifications. To ensure good working relationships with all internal and external customers are developed and maintained. To ensure that any data linked to finished product specification that are required / requested of you is compiled and submitted in a timely manner and to the agreed standards.

Principal Responsibilities

• To work closely with your Manager, the Customer / Technical / Project / Commercial / Buying / Vendor assurance / NPD / Packaging and any other internal teams or external parties as required to ensure product specifications are completed in full, on time, first time.
• To create finished product specification for defined customers (Branded / Own label / Industrial / B2B and any others as required) and to ensure that specifications are completed to the agreed standard within the agreed timeframe.
• Ensure the finished product specification reflect accurately the raw materials and factory processes etc. being used to make them and that any changes are effectively managed to ensure that each specification actively reflects the product being made and supplied.
• To ensure all necessary legislative and customer own brand code of practice information as required is incorporated into the finished product specification in line with expectations.
• To be the key point of contact and expert with respect to your customers specification systems and that you have a knowledge of other retailer systems so that you can provide support where needed and when requested.
• To ensure the specification systems linked to the customers you are allocated to work with are reviewed in line with customer expectations and that all specification and system housekeeping is effectively managed in line with agreed / defined customer expectations.
• To ensure that all customer / colleague interaction (both internally and externally) are managed professionally and in line with business expectations.
• To ensure that customer finished product specifications are reviewed in accordance with customer policies / requirements / requests. It is the responsibility of the specification technologist to accurately manage these review processes and liaise with other interested parties as to this task / progress.
• To ensure any inaccuracies that are found during the writing of the specification are raised in an appropriate manner & time frame to your manager.
• Where required complete any specifications / reports / questionnaires or requests for additional information / specification clarification as requested of you linked to the role of Specification Technologist and its role remit.
• Where requested produce training in the use of specification systems.
• To complete where required / requested artwork verification checks.