WorkWave
Sr Applied Data Scientist/Engineer, Decision Intelligence
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About the Role
We are looking for a product-minded applied data scientist or engineer to turn raw operational data into products that measurably improve how our customers make decisions and run their businesses. Which label you carry matters less to us than whether customers end up better off.
This is not a research-only role, nor a service-oriented internal analytics position—and it is not a role for a model builder alone. We want an owner: someone who frames the problem, learns the domain, builds the data when it doesn't exist, ships the model, and stays with it until customers are acting on it and can measure the reward. The road runs through data engineering; deployment and testing are part of delivery, not a handoff. You understand that great models are not just accurate in notebooks—they are usable, explainable, and measurable inside a real product.
Whether you came to this work through statistics, software, analytics, or data engineering, you have a strong bias toward shipping.
What You'll Do
From Raw Data to Better Decisions
- Own the Outcome: Take an ambiguous customer problem, decide whether ML is even the right answer, build it, and stay with it until customers are acting on it.
- Learn the Domain: Get fluent in the semantics of how our customers operate—what a route, a crew, or a service history actually means. A model that is accurate but wrong about the domain creates nothing.
- Build the Data You Need: When the features don't exist, create them in Snowflake and dbt rather than waiting for someone else to.
Prove It and Make It Felt
- Make the Value Legible: Decide how a prediction reaches the customer so they understand it, trust it, and act on it—then report realized impact back to Product and the business in numbers that hold up.
- Measure Honestly: Define offline and online evaluation for model quality, drift, and reliability, and design the A/B tests or causal analyses that prove a feature improved customer outcomes.
Deliver
- Ship and Operate: Deployment, testing, versioning, monitoring, and drift detection. Delivery is part of the job, not a handoff.
- Embed with Product: Partner with Product Managers and Software Engineers to put ML inside real product workflows—and say clearly when ML isn't the answer.
Who You Are
- The Owner: You measure your work by whether customers made better decisions, not by whether the model shipped.
- Closer to the Data and the Customer: You'd rather spend a week understanding what the data means than a week tuning a model. You know the domain is the hard part.
- A Multi-Disciplinary Operator: You'll chase down the data yourself when it isn't ready, and build the pipeline if that's what delivery requires. You prioritize usability, "Time to Insight," and customer trust as much as you do code efficiency.
- We know that great talent comes from many backgrounds. If you have shipped a model you are proud of, we want to hear from you!
How We Work
We build with coding agents. You set direction and targets, review output critically, and build the harnesses—scaffolding, context, tests, review loops—that make the next model faster to ship. The leverage is in the verification: the backtests, eval scaffolding, and data checks that make generated work safe to trust.
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What You’ll Bring
- Experience: 5+ years in applied data science, ML engineering, or data engineering that included owning models in production—including at least one model you built and shipped into a real product. B2B SaaS experience is a strong plus.
- Technical Core: Strong Python and applied ML libraries for tabular problems (scikit-learn, XGBoost or LightGBM, statsmodels or Prophet). Solid SQL expertise is required.
- ML & Modeling Depth: Depth in supervised learning, forecasting, ranking, recommendation, or optimization. You have modeled messy operational data, not benchmark datasets.
- Data & Delivery: You build the data you need and ship what you build—dbt and Snowflake modeling, feature pipelines, deployment, monitoring, and drift detection. We're on AWS.
- Measurement & Narrative: You've quantified the business impact of a model you shipped—adoption, outcome, dollars—and presented it to people who were never going to read your notebook.
- Communication & Collaboration: Excellent communication skills with the ability to explain complex technical trade-offs clearly to product, engineering, and non-technical business stakeholders.
Bonus Points For
- Working With Agents: You've used coding agents on real modeling or engineering work, you can tell correct output from merely plausible output, and you invest in the scaffolding that makes the next model faster to ship.
- Decision Intelligence: Experience with decision intelligence, forecasting, customer behavior modeling, workforce/route optimization, or operational intelligence products.
- Prior experience as a senior or lead scientist or engineer responsible for guiding technical direction.
- LLM or agentic workflows shipped into a product
Compensation
$160,000 - $170,000 a year
In our dedication to salary transparency, we provide a compensation range for sales roles, which is $160,000 - $170,000 plus a 10% annual bonus. The final offer will be dependent on various factors including the candidate's qualifications and relevant experience. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.
WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
Our company does not offer visa sponsorship now or in the future for this position.
About Us
- We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers.
- We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses.
- We openly accept others as they are and build strong partnerships based on trust.
- Teamwork and collaboration is key to help our colleagues and customers solve their challenges.
- Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!
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Why WorkWave?
- LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.
- A GLOBAL COMPANY WITH A LOCAL PRESENCE: We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
- RELAX, WE'VE GOT YOU COVERED: Employees can expect a robust benefits package, including health and dental and 401k with company match.
- GROW WITH US: We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth. Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year.
- JOIN OUR WINNING TEAM!: 10 Time winner of Best Place to Work in New Jersey by NJBiz! WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine. Named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!).
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just
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