Bank of America
Sr. Business Control Specialist
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Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Enterprise Job Description
Role Overview Support the management and oversight of Front Line Unit (FLU) Testing results and related activity.
Responsibilities
- Supporting all aspects of testing inclusive of results, trend analysis, design oversight with Enterprise Independent Testing (EIT) and partnership with FLU.
- Support testing information needs for all Audits, Exams, Credit Review and Targeted Risk Assessments.
- Coordinate testing materials, logistics and other preparation for upcoming audits, exams and targeted risk assessments.
- Work with Front Line Unit and key support partners in gathering and reviewing requested materials to ensure completeness of materials.
- Monitor and track audit, exam and risk assessment progress to ensure deadlines are met, materials are responsive to the ask, and all logistical needs are addressed.
- Communication topics to include engagement preparation, information and data collection, escalation of issues, status and results. Discussions may include Testing, Audit and Exam, and Senior and Executive Leadership.
- Building, maintaining, and telling of the end-to-end story of the testing & control framework.
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Testing Oversight coverage may include First Mortgage, Home Equity, Small Business, Consumer Card Underwriting and Consumer Vehicle Lending products; for Consumer, Merrill Lynch, and Custom.
Required Qualifications
- Detail oriented with strong analytical, process, project management and organizational skills.
- Work in a team environment as well as independently.
- Excellent written, verbal and communication skills are required.
- Presentations: Develop and deliver engaging presentations using PowerPoint to communicate analysis and insights to stakeholders.
- Reporting: Create detailed reports using Excel to support business decisions.
- Collaboration: Work closely with various departments to understand the needs and provide support.
- Problem Solving: Identify areas for process improvement and implement solutions.
- Visual Basics Application (VBA) experience.
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Desired Qualifications
- 2+ years Mortgage, Risk, Compliance or Audit management experience, understanding of loan origination and/or fulfillment and underwriting processes.
- 3+ years Retail organization experience.
- Previous Audit, Exam, and/or Assessment Management experience.
Skills
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications
- Decision Making
- Innovative Thinking
- Prioritization
- Recording/Organizing Information
- Research
Minimum Education Requirement
- High School Diploma / GED / Secondary School or equivalent.
Shift
- 1st shift (United States of America)
Hours Per Week
- 40
Pay Transparency details
- Locations: US - CT - Farmington - 70 Batterson Park Rd (CT2515), US - ME - Belfast - 11 SCHOODIC DR - BELFAST VIII (ME5068)
Pay and benefits information
Pay range
- $71,500.00 - $107,700.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
- This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
- This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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