Johnson Controls
Sr Director Business System, Global
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About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Sr Director Business System, Global
Can Be Based out of Any UK/EU Location with Travel Required
Travel Requirements: 50–75%
At Johnson Controls, we are transforming the built environment through innovation, operational excellence, and a relentless focus on continuous improvement.
You will play a critical leadership role in shaping and accelerating our enterprise Lean transformation across the organization—driving strategy, building capability, and delivering sustainable business results at scale.
This role is designed for a highly experienced Commercial Lean leader who thrives in complexity, partners confidently with senior executives, thinks strategically, and leads transformation through people, systems, and culture—not tools alone.
About the Role
The Sr Director Business System, Global is a senior-level expert responsible for the design and roll out of the commercial part of the business system. This is a very strategic role that focuses on end-to-end value streams and building the elements of the business system that drive significant growth.
This leader brings deep mastery in Lean business systems and plays a critical role in the design of Johnson Control’s own business system, embedding Lean thinking into how Johnson Controls executes strategy, improves performance, strengthens customer outcomes, and builds a culture of continuous improvement across the organization.
Reports To: Vice President, Business Systems, Global
Key Responsibilities
- Provide visionary leadership, setting strategic direction for the business system across the global enterprise.
- Oversee the enterprise Lean Business System, methodologies, tools, and standards; establish governance structures, performance dashboards, and sustainment mechanisms.
- Partner closely with executive and senior leadership across business units and functions to understand priorities for improvements of the business system and to drive strategic priorities and enterprise-wide improvement initiatives.
- Identify and mitigate risks impacting customer outcomes, operational performance, quality, delivery, and long-term enterprise results.
- Drive the deployment of the business system standards and support other leaders globally to adopt it and drive it deeper into the organization.
- Coach and develop senior leaders to model Lean behaviors and teach advanced Lean concepts.
- Drive change management by coaching leaders on key behaviors.
- Deploy enterprise strategy into action with using Hoshin Kanri, ensuring consistent execution across regions and functions.
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What You Will Do
- Define, design, and implement the business system globally (transactional).
- Develop and deploy practical lean vehicles and practices to improve speed, quality, alignment, and outcomes.
- Support vertical and horizontal integration across Commercial and Service functions.
- Lead critical, large-scale improvement initiatives aligned to enterprise strategy and business priorities.
- Identify cross-functional improvement opportunities and lead the development of vehicles and tools to standardization efforts across the enterprise.
- Coach executive and senior leaders on using the business system to deliver results.
- Perform root-cause analysis on the company’s most critical problems to identify improvement opportunities and drive process-focused solutions to close the gap and sustain the results.
- Use change management frameworks to improve how leaders lead and teams collaborate to drive sustained improvements.
- Utilize digital and AI solutions to accelerate the business system deployment and generation of results.
How You Will Do It
- Partner with executive, regional, and functional leadership to understand needs and continuously improve the business system with improved and new vehicles and tools to deliver tangible improvements in enterprise performance.
- Enable global enterprise synergies through best-practice sharing and standardization.
- Mentor and develop business system leaders in the usage of the vehicles and tools to accelerate results and strengthen a culture of continuous improvement.
- Foster innovation by introducing new CI techniques, methodologies, and tools across the CI community.
- Oversee Lean maturity assessments and roadmap development.
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Qualifications
- Master’s degree in business, Quality, Engineering, or related field.
- Minimum 10–15 years of experience in Continuous Improvement across multiple business domains.
- Minimum of 5-10 years in business roles using a lean business system.
- Significant experience in working within and with a mature lean business system.
- Significant experience in leading enterprise business transformations with recognized business impact at scale.
- Demonstrated leadership capability, especially leading senior leaders indirectly through influence; strong business acumen.
- Mastery of Lean systems, cultural transformation, and change leadership.
- Effective communication and presentation skills; ability to establish rapport with leaders and peers across levels and geographies.
- Proven analytical and systems-thinking capability with end-to-end solution design.
- Excellent facilitation and strategic-thinking skills.
- Proactive risk management and issue-resolution skills with appropriate escalation.
Travel Requirements
50–75%
HIRING SALARY RANGE
$156,000-235k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
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