ClinClinicaLink
Sr. Director, EU Business Development
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Company Information
Clinical Ink is the global life science company that brings data, technology, and science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with solutions ranging from Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in the United States and Denmark, Clinical Ink is rewriting the clinical development experience.
Job Description
Clinical Ink is seeking a Sr. Director, Business Development to join our European Sales team! This role is based in the UK or Europe and will lead strategic sales efforts, focusing on identifying high-potential opportunities, building lasting client relationships, and driving sales growth. The ideal candidate will have a proven track record of pharma software sales and experience with a variety of clients. The Sr. Director, Business Development's responsibilities include:
- Act as a Business Development Leader by exemplifying the following capabilities:
- Listening to customer business needs with a strong sales history of consistently selling a platform of solutions
- Ability to routinely overcome customer objections
- History of closing opportunities within a specific quarter, leading to quota attainment
- Continually demonstrates emotional intelligence
- Demonstrate leadership skills and be seen as a leader by colleagues, customers, and executive leadership
- Work in a matrixed environment and effectively communicate across internal colleagues and external customers to ensure timely delivery of proposals
- Ensure smooth operational handoff to drive successful trial delivery and client retention.
- Prospect & Plan: Identify and prioritize high potential sales opportunities; build rapport and educate customer with the use of internal and external resources/tools to meet quotas and objectives.
- Qualify & Analyze: Develop an enterprise account plan and long term business relationships using customer's organizational structure, business strategies, short- and medium-term objectives, and budget that will guide sales activities
- Build a Business Case: Establish a tailored value proposition for Clinical Ink’s products and services by working closely with the prospect to identify value drivers and articulate the value throughout the organization
- Propose & Close: Submit and present the customer with a finalized collaborative proposal with solutions, justifications, and expected results to overcome objections and win the business with maximum revenue
- Ensure High Post-Sales Satisfaction: Oversee the implementation of the proposed solution by the integrated account team to ensure all expectations are met or exceeded
- Establish and Maintain Influential Relationships: Network with people at all levels within targeted customer organizations to navigate intense political and competitive environments and build consensus
- Represent Clinical Ink at trade shows/exhibitions, as required/needed
- Update and maintain CRM/sales contact tracking system with activities related to opportunities and account management
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Qualifications
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- Bachelor's degree (MBA preferred) or equivalent experience
- At least 5 years of experience within pharma software sales or 10+ years generalized sales experience where deal values exceed six figures
- eCOA, ePRO, DDC, sensors/wearables, and/or connected devices experience preferred
- CGM experience preferred
- Excellent written and verbal communication skills
- Strong time management and organizational skills; ability to prioritize multiple tasks
- Familiarity with Sales Lifecycle Management including the use of CRM tools and various databases to document customer interactions
- Broad-based networking skills; demonstrated ability to build relationships and to communicate at senior management level
- Ability to be proactive with an energetic and flexible approach
- Ability to travel as needed (often 40–60%) to drive account growth, customer engagement, and industry presence
Additional Information
Clinical Ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
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