Sr. Lead, Marine Performance

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We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global Marine Operations (GMO) Team has an exciting career opportunity for a full-time Senior Lead, Marine Performance reporting to the Senior Manager, Transformation Projects. This position will work onsite in Weybridge, UK.

Position Summary:

Royal Caribbean Group’s Global Marine Operations (GMO) oversees one of the world’s leading cruise fleets — 80 ships across five brands, operating around the clock in every corner of the globe. Making that operation run with consistency and purpose requires more than good intentions. It requires infrastructure — the cadences, measures, and accountability mechanisms that turn strategy into execution.

The Senior Lead, Marine Performance is part of the team that builds and runs that infrastructure. Working within the Marine Management and Performance function, this role owns a defined set of stakeholder relationships — serving as the primary working-level contact for assigned brand marine teams and/or a set of GMO functions. The brand marine teams are also an essential control point for connections with organizations outside of GMO (e.g., brand hotel operations, Newbuild). Every person on the team operates within the same operating system; each brings it to life for their part of the organization.

This is an execution-focused role. Strategy is set at the leadership level. The mandate here is to ensure it lands — that goals are clearly defined, ownership is assigned, progress is tracked, and attention is directed where it is needed. The Senior Lead interprets the signals the performance system surfaces, understands their significance, and works with the right people to drive action. Ultimately, this work provides leadership with the visibility it needs to make fast-paced decisions, adjust priorities, and adapt strategies over time.

A person in this role needs to be organized, highly collaborative, and motivated by being at the center of how an organization operates. They will need to collaborate with subject matter experts from disparate disciplines, interpret their needs, translate them into value, risk, and financial terms, and then concisely communicate them to various executive stakeholders from other disciplines. They are developing their management career and bring genuine intellectual curiosity about what high-performing organizations look like and how they are built.

Essential Duties and Responsibilities:

• Operate the performance system for an assigned set of stakeholders. Execute the shared cadences, accountability mechanisms, and performance rhythms of the Marine Management & Performance team for assigned joint venture brand partners and GMO functions. Maintain the operating system with discipline and consistency, adapting the approach where necessary to fit the governance and working norms of partner organizations.
• Manage the working-level relationship with joint venture brand partners. Act as the primary point of contact between the Marine Management & Performance team and assigned joint venture partners. Build and maintain productive working relationships that operate effectively across organizational boundaries. Keep priorities visible, track commitments, and surface progress in a way that respects partner autonomy while maintaining GMO’s performance standards.
• Navigate the complexity of joint venture governance. Understand and work within the governance structures that define how joint venture partners engage with GMO. Identify where the shared operating model applies directly and where it requires adaptation, and bring that judgment clearly to the Sr. Manager rather than allowing ambiguity to slow progress.
• Interpret performance signals and drive action. Work with the Business Intelligence Lead to understand what the dashboards and performance indicators are showing across assigned areas. Identify where attention or intervention is needed and bring that assessment to the right stakeholders, accounting for the additional complexity of partner decision-making structures.
• Contribute to the development of the operating infrastructure. This team is building something, not only running it. Contribute to the design and refinement of cadences, intake processes, goal-setting mechanisms, and accountability tools as the function matures. Bring observations from joint venture relationships back into how the system is developed, particularly where the standard model requires adaptation for a partner context.
• Support annual planning and goal-setting cycles. Coordinate the operating plan process for assigned areas — working with stakeholders to ensure goals are clearly defined, owned, properly resourced, and connected to broader GMO priorities. Track progress through the year and identify where plans require adjustment.
• Produce clear, decision-ready output. Prepare updates, tracking reports, and briefing materials that give leadership and stakeholders an accurate picture of where things stand. Output should be concise, well-structured, and oriented toward enabling decisions rather than simply reporting activity.
• Support UK operations. Provide limited operational support to the Managing Director function based in Weybridge, accommodating the specific demands of the UK operation alongside the broader performance mandate.
• Operate as part of a cohesive team. The managers on this team serve different stakeholder relationships but share a common operating model. Bring what is working in assigned relationships back to the broader team, and apply collective learning consistently across all areas of responsibility.