Navan
Sr. Product Manager (HCP)
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About the Role
As a Senior Product Manager for HCP (Healthcare Professional) Travel, you will be the driving force behind a critical, highly regulated vertical of our business. This isn't just about booking travel; it’s about architecting a seamless, compliant, and world-class experience for medical professionals.
You will be the end-to-end owner of this space, functioning as the bridge between complex business requirements and scalable engineering solutions. You aren't just managing a backlog; you are building a business within a business.
We expect you to challenge the status quo, simplify the complex, and deliver a product that sets the industry standard for HCP travel. If you thrive on high accountability, technical complexity, and global collaboration, this role is for you.
What You’ll Do
- Become the Resident Expert: Work hand-in-hand with HCP business owners to deeply understand the nuances of healthcare travel. You will be the primary authority on all HCP-specific requirements, from regulatory constraints to user preferences.
- Own the Lifecycle: Lead the end-to-end HCP travel journey, including booking, servicing, administration, compliant reporting, and internal support tooling.
- Solve Systemic Architecture: Identify and resolve deep-seated architectural challenges. You won't just build features; you will ensure the underlying systems are robust enough to support the unique needs of the HCP sector.
- Drive Vision & Execution: Contribute to and communicate a clear product vision. You will iterate at a rapid pace to meet the demands of an expanding global customer base.
- Cross-Functional Leadership: Collaborate daily with your Product, Design, Engineering, and Go-To-Market teams to move products from ideation through to launch.
- Data-Driven Accountability: Set meaningful KPIs and rigorously measure your team’s success. You use data to navigate ambiguity and provide clear, thoughtful documentation for both technical and non-technical stakeholders.
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What We’re Looking For
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- Ownership Mindset: You take full accountability for your space. You are a self-driver who dives deep into complex problems and takes pride in "owning it" from start to finish.
- Experience: Minimum 5+ years of Product Management experience at a software company, specifically working on user-facing applications with high backend complexity.
- Technical Fluency: Ability to grasp complex engineering intricacies and simplify them for others. You understand technical dependencies and can speak the language of your engineering counterparts.
- Stakeholder Obsession: You are a relationship builder who anticipates the needs of internal subject-matter experts and external customers alike.
- Domain Expertise: Experience in corporate travel or finance tools, marketplaces, payments, procure-to-pay, or highly regulated industries is a major plus.
- Global Mobility: Travel to our offices in San Francisco and Berlin is required to foster collaboration with our global teams.
- Seriously Fun: It’s a company value – really! We work hard and have a ton of fun while doing it.
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Jessica, London
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