Honeywell
Sr Tech Support Professional - Matrikon
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Senior Technical Support Professional
We are seeking an experienced and customer-focused Senior Technical Support Professional to join the Matrikon Support team as part of Honeywell Connected Industrial (HCI). This role is responsible for providing advanced technical support for Matrikon products and solutions, including OPC Classic, OPC UA, industrial data connectivity products, and related software used in industrial automation and OT/IT integration environments.
The position requires strong troubleshooting expertise, a deep understanding of industrial communication technologies, and the ability to resolve complex customer issues across installation, configuration, performance, interoperability, and product usage scenarios. Matrikon’s portfolio includes OPC servers, OPC UA solutions, Data Broker, Tunnellers, historians, and related interoperability offerings used across industrial automation environments.
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Job Details
- Position: Senior Technical Support Professional
- Location: Bracknell Honeywell site
- Type: Full time hybrid role
Company Overview
Honeywell
We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do.
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Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.
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