Office for National Statistics
SRS Statistical Support Officer
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The locations for this role are Newport, Titchfield (Fareham), Darlington & Manchester.
This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisation’s overall 40% office attendance, in line with business and role requirements.
The induction process for the role will be conducted via Teams.
Due to workforce controls you can only select Manchester & Darlington if you are an existing ONS employee contracted to that location. If you are not contracted at one of these sites, these options are not available to you.
Only existing ONS contractual homeworkers can select Homeworking.
Applicants who select a location they are not eligible for will be removed from the recruitment process and will not be considered for alternative locations.
Please refer to attachments for further terms and flexibilities.
Job Summary
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.
The Integrated Data Service (IDS) is destined to be the UK’s largest and most significant data analytics environment supporting public policy making and evaluation. It enables analysts in Government, the Devolved Administrations and external accredited researchers undertake ground-breaking research using a broad range of linkable data. The IDS is a cross-government service, with ONS acting as the lead delivery partner. It is a vital component of ONS’s own ambitious strategy, to bring together high-quality data and analysis, to inform the UK, improve lives and build for the future. The service is now in Public Beta and is being delivered by the Integrated Data Programme (IDP), recognised on the Government Major Programme Portfolio.
Job Description
You will support the delivery of the end-to-end service provided by SRS Statistical Support to researchers using, or looking to use, the SRS.
You will use organisational skills to support effective delivery of our services with the Statistical Support team. Day-to-day activity includes managing a shared mailbox, creating and tracking requests through JIRA, maintaining user access and permissions in SharePoint, supporting onboarding of new team members, maintaining operational documentation, and recording meeting actions.
This involves the back-office administrative actions, systems support, and coordination, as well as conducting Statistical Disclosure Control checks (adherence to statistical control standards, project governance and legal requirements) on material entering, exiting, and transferring between SRS projects. These actions will ensure our commitments to support research while managing data in line with our accreditation under the Digital Economy Act (DEA) and Data Owner preferences.
You will contribute to SRS Statistical Support’s operational practice and documents.
This role involves close collaboration with members of other SRS and related teams, as well as interaction with stakeholders such as SRS researchers and data owners.
Key Responsibilities:-
- Deliver excellent customer service and day-to-day administration of SRS Statistical Support to support the effective actions of SRS officers and researchers.
- Reviewing business processes documentation and updates as necessary.
- Work closely with senior members of SRS Statistical Support to change existing processes or develop new processes to increase team efficiency.
- Provide Statistical Disclosure Control checks for SRS project material moving in, out and within the platform to ensure there is no risk to the confidentiality of data subjects.
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Person specification
Essential Criteria:-
- Confident use of digital tools and systems for administration (e.g. ticketing systems, shared inboxes, document management).
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Ability to work on your own initiative and be proactive in prioritising your workload.
- Experience of delivering high-quality outcomes at pace.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Delivering at Pace
Alongside your salary of £28,138, Office for National Statistics contributes £8,151 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility
At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.
As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.
If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security Clearance
For ONS the requirement for SC clearance is to have been present in the UK for 3 consecutive years immediately prior to applying and the department will consider eligibility by exception on a case-by-case basis. You will be asked to provide information regarding your UK residency during your application, and failure to provide this will result in your application being rejected.
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At the point of SC application, you will need to provide or give access to the following evidence:
- Departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- Your credit and financial history with a credit reference agency
- Security Services records
Right To Work And Nationality Requirements
To work at ONS, applicants must meet the Civil Service nationality requirements, satisfy UK right to work requirements and, where applicable, meet the relevant security clearance requirements.
If you are unsure whether you meet the appropriate right to work or security clearance eligibility criteria, please refer to the guidance on Gov.uk or contact the recruitment email provided in the advert before applying. Failure to meet these requirements will result in your application being rejected and employment offers being withdrawn.
Application Process
Number of Stages: 3 stage process
Stage 1: Pre - sift on Location eligibility
Stage 2: Application
Stage 3: Interview
Stage 2 – Application
The assessment process at the application stage will be based on your work history, CV, skills, experience, and personal statement. It is important that your application is tailored to highlight the skills, knowledge, and experience relevant to the role.
A personal statement is required at application stage, the maximum wordcount allowed is 1000, which should not be exceeded. You should provide evidence for each essential skill criterion listed in the person specification. As these criteria are scored, it is advisable to give clear examples for each one, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result).
Please note that Success Profiles Behaviour examples are not required at this stage of the application process.
In instances where a high number of applications are received, the sift pass mark may be adjusted, and candidates will be invited to interview based on merit order, i.e., those with the highest scores.
Stage 3 – Interview
If invited to interview, you will be assessed using techniques aligned with the Civil Service Success Profiles framework, covering all behaviours listed in the job advert and any required technical skills.
Interviews will be conducted via Microsoft Teams.
A reserve list may be held for a period up to 12 months from which further appointments may be made.
Important Dates
The Sift will be conducted from 24/08/26
Interviews will be conducted from 08/09/26
Dates are subject to change.
For the full terms and conditions of the post, please see attachment.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland,
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