Fairmont St Andrews
St Andrews Bay Clubhouse & Grill Manager St Andrews, UK
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Company Description
Fairmont St Andrews is a luxury Scottish resort set on a 520-acre coastal estate, combining elegant design with the character of the surrounding landscape. The property features Scotland’s largest purpose-built conference space, offering up to 30,000 square feet of flexible meeting and event facilities. Guests can enjoy two world-class golf courses, diverse dining experiences including St Andrews Bar & Grill and La Cucina, and an award-winning spa and fitness club. The resort has received multiple accolades, including The Cateys Hotel of the Year 2022 (Group) shortlist, a Fife Business Award for Education and Training, Best Spa in Scotland by Good Spa Guide 2021, and a Green Tourism Gold Rating. Fairmont St Andrews is committed to memorable guest experiences, sustainability, and professional development for team members.
Role Description
The St Andrews Bay Clubhouse & Grill Manager is a full-time, on-site position based at Fairmont St Andrews in St Andrews, UK. This role oversees the daily operations of the clubhouse and grill, ensuring exceptional guest service, high-quality food and beverage delivery, and smooth coordination between front-of-house and kitchen teams.
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Key Responsibilities include:
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- Managing staffing levels and schedules.
- Supervising team performance.
- Supporting recruitment, onboarding, and ongoing training.
- Monitoring service standards, health and safety, and compliance with brand and regulatory requirements.
- Managing inventory, ordering, and cost control.
- Handling guest feedback.
- Supporting events and golf-related functions.
- Working closely with senior leadership to achieve revenue targets and enhance the overall guest experience.
Qualifications
- Experience in restaurant, bar, or clubhouse management, with strong skills in daily operations, team supervision, and guest service delivery.
- Ability to manage staffing, scheduling, and performance, including training, coaching, and fostering an inclusive, collaborative team culture.
- Knowledge of food and beverage standards, health and safety regulations, and basic financial management such as budgeting, forecasting, and cost control.
- Strong communication and interpersonal skills, with the ability to engage guests, resolve issues, and collaborate effectively with cross-functional teams.
- Organizational and problem-solving abilities, with attention to detail and capacity to manage multiple priorities in a fast-paced environment.
- Previous experience in hospitality, resorts, or golf club environments is highly beneficial; familiarity with luxury service standards is an advantage.
- Proficiency with restaurant/clubhouse management systems and basic office software; comfortable with reporting and data-driven decision-making.
- Flexibility to work variable hours, including evenings, weekends, and holidays, as required by business needs.
- Relevant vocational training or a qualification in hospitality management, business, or
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