Aviva
Staff Applied AI Engineer

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Staff Applied AI Engineer
Location: London, Birmingham, Bristol, Eastleigh, Glasgow, Leatherhead, Leeds, Liverpool, Manchester, Norwich, Perth, Sheffield, Worthing, or York
London: Salary from £124K + bonus + excellent benefits
National: Salary from £92K + bonus + excellent benefits
Build AI that matters.
AI is already making a difference across Aviva, helping colleagues and customers through areas such as claims summarisation, medical underwriting, customer service, and fraud detection.
As a Staff Applied AI Engineer, you will operate at the intersection of deep technical delivery and business enablement. You’ll bring hands-on engineering excellence and a high degree of autonomy to design, build, and deploy production AI agents across our customer-facing and internal operations.
Technology and AI are central to Aviva's strategy. Today, we serve over 25 million customers globally, support 7.4 million registered MyAviva users, and continue to invest in the technology foundations that enable innovation at scale. With 70% of UK IT applications now cloud-based, we're creating the platform for the next phase of AI adoption across the business.
If you’re excited by solving complex technical challenges across the full applied AI stack – from context engineering and agent orchestration through to evaluation, memory, and multimodal interfaces – we would love to hear from you.
A bit about the job:
You’ll combine hands-on technical delivery with architectural ownership for individual AI systems. You’ll work closely with product and business teams to realize high-value AI use cases while contributing to the canonical engineering patterns that define how AI is built at Aviva.
You’ll be responsible for:
- Designing and delivering production AI agents and multi-agent pipelines across customer-facing and operational domains.
- Owning architecture and framework selections for individual AI systems, defining memory strategies, orchestration patterns, and tool integration methods.
- Implementing robust evaluation frameworks (using DeepEval, Arize Phoenix, Galileo, or LangSmith) to define and measure AI quality, safety, and fairness before systems go live.
- Engineering advanced context pipelines, leveraging chunking, hybrid search, re-ranking, knowledge graphs, and dynamic prompt construction.
- Building and consuming Model Context Protocol (MCP) servers to integrate enterprise tooling and shared capabilities.
- Maintaining production system reliability and supporting incident response for deployed AI agents.
- Providing technical guidance to junior engineers and participating actively in architecture reviews.
- Ensuring responsible AI compliance with FCA Consumer Duty, GDPR, and internal governance frameworks.
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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills and experience we’re looking for:
You’ll bring experience in many of these areas:
- Production Python Engineering: Strong Python skills, writing clean, testable, production-quality code using AI coding tools fluently (e.g., Claude Code, Cursor, Codex).
- LLM & Agent Systems: Proven experience building LLM-powered applications and agent pipelines in production environments.
- Context Engineering: Deep understanding of context pipelines, including chunking, embedding selection, hybrid search, re-ranking, knowledge graphs, and prompt construction.
- Orchestration Frameworks: Hands-on experience with agent orchestration frameworks (AWS Strands, OpenAI Agents SDK, Google ADK, DSPy, or raw API agent loops).
- MCP Integration: Practical experience with the Model Context Protocol (MCP), designing or consuming MCP servers.
- Evaluation & Memory: Experience implementing production evaluation frameworks and managing agent memory architectures (session, long-term, semantic memory / Mem0).
- Cloud & Infrastructure: Comfortable with AWS cloud infrastructure and operating production AI workloads.
- Stakeholder Communication: Strong communication skills across technical, business, and product audiences.
- Desirable Experience: Exposure to model fine-tuning (Unsloth, Axolotl, Hugging Face TRL), voice AI pipelines (ElevenLabs, Deepgram), or working within a regulated financial services environment.
Why Aviva:
This is an opportunity to help build AI in a highly trusted environment, where customer outcomes, governance, and responsible innovation matter.
You'll join a business with proven AI capability, significant digital reach, modern technology foundations, and the ambition to scale AI across the organization.
What you’ll get for this role:
Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:


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- Salary: London: Salary from £124K + bonus + excellent benefits
- National: Salary from £92K + bonus + excellent benefits (depending on location, skills, experience, and qualifications)
- Bonus opportunity: 12% of annual salary. Actual amount depends on your performance and Aviva’s.
- Generous pension scheme: e.g., if you put in 8%, Aviva adds 14%
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities, and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences.
Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We also consider all forms of flexible working, including part-time and job shares.
We flex locations, hours, and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week – combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva, take a look here.
We interview every disabled applicant who meets the minimum criteria for the job.
Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Kirthi a call on +447387534297 or send an email to kirthi.kanikireddy@aviva.com.
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