Wise
Staff Content Designer - Business Account Experience
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
How can we help more customers to start successfully using their business accounts?
How can we take them from using Wise for one thing, to using Wise for everything?
How can we help them to find exactly what they need, right when they need it?
These are just a few of the challenges you’ll get to work on as a Staff Content Designer in our Business Account Experience team.
You’ll contribute by:
- Collaborating with product designers, analysts, product managers and engineers to identify impactful ways to improve the business account for customers
- Identifying opportunities to drive awareness and adoption of key account features
- Exploring how AI and other emerging technologies can support business customers to get set up, and make the most of their accounts
- Influencing your team, increasing customer-centeredness, and improving content quality
- Getting to know our customers, building empathy and a deep understanding of their needs
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role will give you the opportunity to:
- Own content projects from end-to-end
- Shape the experience of using the Wise business account
- Deliver impact and ship work you’re proud of
- Elevate content quality — defining what good looks like in your team and squad, then helping deliver it
- Be part of a positive change in the world — we’re fixing a broken, greedy system, and putting people and businesses in control of their money
About you
You’re a Senior level Content Designer with experience of shipping high-quality, impactful consumer products.
You’re looking for an opportunity to influence a team’s direction, and shape the role that content plays.
You have an eye for quality, and you’ve got a portfolio that shows a range of content design experience — from information architecture, to delightful UX copy.
You’re influential, take initiative, and are able to work with others in a culture that values autonomy and empowerment.
You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’re a trusted partner, building effective relationships with your peers across the business.
You’re highly empathetic, both to customers and the people you work with.
Heads up, this probably isn’t for you if
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX.
You’re not comfortable navigating complexity and working in a fast-paced environment.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Compensation: GBP 102000 - GBP 133000 - yearly
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London