Metropolitan Police
Staff Officer to the Director of Met Business Services
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Staff Officer to the Director of Met Business Services (DMBS)
Salary: The starting salary is £48,995, which includes allowances totalling £3,009. The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Kilburn
MBS are responsible for the delivery of centralised business services covering Finance, Commercial, HR & Payroll, Joiners and Data & Reporting. This includes MBS managing those services delivered by our BPO partners SSL and DXC. MBS also own the delivery of MPS recruitment covering Officer, volume Staff and non-volume Staff recruitment activity.
Job Purpose
The Staff Officer provides business critical day-to-day support to the DMBS – a member of the Business Services Senior Leadership Team. Working with the PA, you will form part of a small but influential team supporting the leadership of the Met at the highest level. The role is varied, interesting, and demanding, and will give you insight and exposure to how the organisation is run and the handling of key risks and issues. Your support will be key to the ongoing success of the Directorate. You can expect to be running the DMBS inbox, supporting their day-to-day and week-to-week delivery, including joining them in meetings, driving forward business on their behalf, and working to build the Directorate and contribute to the success of the wider Business Services group.
Acting on behalf of the DMBS, you will have brilliant organisational skills and the ability to juggle multiple priorities at once, as well as the ability to work with discretion and recognise sensitivity which comes with all private office roles. You will be confident at working with multiple stakeholders, including the Business Services Senior Leadership Team, Management Board members, and the Office of the Commissioner.
You will also work closely with, and be supported by, the wider MPS Private Office team. The post holder will be expected to play an active part in the wider Private Office team, and to support the cross-cutting change work that is underway.
The role, like all private office jobs, comes with pressure and pace – bringing with it the opportunity to learn, develop, and grow.
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The post holder is expected to work from Kilburn at least 3 days per week (or another location in support of the DMBS) and is expected to be flexible to ensure that there is cover across the private office team supporting them. This will mean, at times, covering for the PA.
Key Role Responsibilities
- Delivering first-class support to the DMBS, through effective systems, processes, and ways of working, and working with the PA to ensure excellent use of their time.
- Ensuring the DMBS has all relevant briefings and governance papers, tracking things that have been asked for by the private office, and ensuring that these asks are delivered to time and to a high standard.
- Prioritising the DMBS’s workload, ensuring that actions are followed up and deadlines are met.
- Management and monitoring of the DMBS’s busy mailbox.
- Collating and coordinating any materials the DMBS requires to undertake their role. Other ad hoc duties at the request of the DMBS.
- Supporting the DMBS in ensuring the delivery of the DMBS’s large portfolio, in line with key priorities and MPS strategy (including delivery of NMfL2).
- Administrative support, including minutes, action tracking, and meeting read-outs, of key governance forums.
- Acting as a conduit to communicate messages and priorities between the chief officer and the organisation.
- Playing a full role in MPS Private Office, including cross-floor working and forums.
- Promoting a culture of respect, inclusion, and high standards, in line with the Met’s mission and values.
Benefits
You will enjoy the kind of great benefits that you’d expect from one of London's largest employers. These include:
- Annual leave entitlement of 28 days plus bank holidays, rising to 33 days after 5 years of service
- Civil service pension arrangements
- Interest-free season ticket loans
- Membership of Met sports and social clubs
- Flexible working conditions and many more.
London is one of the most exciting and diverse cities in the world – and policing it is no easy task. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Do you have what it takes to be one of them? Find out if a career with the Met is what you’re looking for and what kind of challenges, experience, and rewards you could have in store.
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Closing date: To streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
How to apply
To begin your career at the Met, please click the "apply button". The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
Completed applications must be submitted by 23:55 on 25th August 2026.
Essential Criteria
- Well-honed organisational skills, including the ability to manage competing priorities, and the tenacity to ensure that actions and requested work is delivered by others.
- Excellent written and verbal communication skills.
- Good knowledge of Microsoft Office including Outlook, Word, and Excel.
- Interest in the MBS business area and portfolio – and driving forward the innovation agenda in the MPS.
- An ability to operate with discretion, and an understanding of the sensitivities around working in a confidential and political environment.
- The confidence to work with, and ability to build credibility with, colleagues and stakeholders at all levels – right up to ACs, Chief Officers, and the Commissioners.
- Ability to work at pace, to deadlines, and under pressure.
- A belief in, and a working style in line with, the Met’s values and behaviours.
- A willingness to work flexibly based on office demand and as part of a wider Private Office team.
Desirable Criteria
- Experience of working in the Private Office of a senior leader.
- A broad understanding of our transformation and digital workstreams.
- Understanding of the Met’s governance processes and forums.
- An understanding of the role of Private Office.
- Ability to work under own initiative.
- Political awareness and an interest in/understanding of our relationship with key bodies such as MOPAC and the Home Office.
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