Deliveroo
Staff Product Designer (Retail)
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Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design, and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Staff Product Designer (Retail) to join our London team. This is a hybrid role. In this role, you’ll help us shape the strategic vision for retail delivery, building brand-new shopping experiences and unlocking emerging categories to scale our marketplace.
What You’ll Be Doing
You’ll be joining the Retail team. Retail is a fast-growing, greenfield area for us beyond core restaurant and grocery delivery, helping people get almost anything delivered locally.
Here’s what your day-to-day might look like:
Strategic Direction & Product Vision
- Lead strategic design sprints to establish the foundation and execution plan for our 2027 product vision, defining how distinct retail categories and shopping formats feel.
- Partner autonomously with Product, Engineering, and Business leaders as a trusted advisor to co-own the product roadmap and decide what we build and why.
Craft & Quality
- Raise the design craft bar across the team by guiding team members, hosting critique sessions, and fostering a culture of high quality and detail.
- Spot and resolve platform-wide systems challenges—such as accessibility, performance, and UI consistency—at scale across the ecosystem.
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Culture & Leadership
- Drive studio-wide initiatives that shape overall design culture, recruitment practices, and the integration of AI into design workflows.
What You’ll Need to Thrive
- End-to-End Design Leadership: Demonstrated ownership of complex, ambiguous product initiatives from greenfield ideas to launch within fast-paced tech environments.
- Strategic Influence: Proven ability to act as a strategic partner to senior leadership, shaping business strategy and navigating competing priorities.
- Developing Talent: Demonstrated experience coaching and mentoring designers to level up their craft while supporting autonomous growth.
- Clear Communication: Proven ability to articulate design rationale clearly to cross-functional stakeholders, from engineering leads to executive directors.
- Technical Systems Fluency: Strong understanding of how design decisions interact with code, systems architecture, and engineering constraints.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here you can expect to:
- 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
- 🌱 See your impact, fast Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership environment.
- 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
- 🌎 A culture built for builders High standards, collaboration, flexible working, and continuous learning.
- 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
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➡️ Want a deeper look at how we build? Check out our Tech Blog.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
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