You'll work across product, engineering, growth, compliance, and go-to-market, in a company that moves fast and expects extreme ownership.

You’re excited about this opportunity because you will…

• Define the design direction for a brand used across four continents, and see your decisions reach customers within weeks rather than quarters
• Take ambiguous, high-stakes problems — new markets, new products, unfamiliar regulatory terrain — and turn them into shipped work, not decks
• Use AI tooling to compress the distance between idea and reality: prototype in hours, run more experiments than a team our size should be able to, and hand engineers front-end work that already sits close to spec
• Build the system, the brand, and the products on top of them, rather than choosing one lane
• Set the craft standard for a growing design team and raise the bar for everyone around you through the work itself

We’re excited about you because…

• Your portfolio shows range and depth. Consumer mobile products you took from ambiguity to launch, plus evidence of systems thinking — not just screens, but the structure underneath them.
• Craft fundamentals are table stakes for you. Visual hierarchy, typography, content strategy, micro-animation, information architecture. We're not going to teach these; we're going to learn them from you.
• You reach for AI tools as naturally as design tools. LLM-assisted prototyping, code editors, component generation, workflow automation — and you have a point of view on where they genuinely increase velocity versus where they produce plausible-looking work that fails in the details.
• You sweat the details and know which ones to trade away. Pixel-perfect where it matters, pragmatic where it doesn't, and clear about the difference.
• You care deeply about our customers. You've either lived something close to their experience — sending money home, navigating financial systems that weren't built for you — or you're the kind of designer who does the work to understand it, and puts the use case at the center of every system you build.
• You're comfortable being the most senior designer in the room. You influence roadmaps through evidence, prototypes, and shipped artifacts rather than authority.
• Fintech, marketplaces, or other high-trust consumer categories are a plus.

Taptap Values

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.