Raptor
Staffing Executive (Immediate Start Contract)
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Staffing Executive Job Description
Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture.
In today’s ever-evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non-negotiable, and therefore its imperative brands must speak to youth culture in ways that resonate both deeply and accurately. At Raptor, we support our clients in navigating this complex terrain by tapping into the real voices and lived experiences of young people around the world.
With a global insight network of over 10,000 young individuals, we’re always in touch with an ever-evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we craft resonates personally, collectively, and culturally. Whether through immersive live experiences, content, social-first storytelling, brand partnerships, or large-scale sampling campaigns, we design work that meets young people where they are—online, on campus, and in real life.
Headquartered in the UK, but with teams in both Europe and North America, we partner with global culture-led companies - inc. Tinder, Jagermeister, Samsung & Deliveroo - to build campaigns that drive relevance and long-term impact.
About You
You’re a people person with a strong eye for talent and a genuine interest in youth culture. You’re confident communicating with different people, highly organised and excited by the idea of building and growing a community of brilliant Brand Ambassadors and Event Managers across the UK.
You’re proactive and comfortable getting stuck in, whether that’s interviewing new talent, reaching out to university societies, keeping the Raptor community engaged or making sure everyone is correctly onboarded and ready to work.
You have great attention to detail and are comfortable juggling multiple priorities at once. You’re keen to learn, bring new ideas to the table and help us continue building a staffing community that represents Raptor and our clients at their best.
The Role
Recruitment & Onboarding
- Support the Staffing Manager with the ongoing recruitment of high-quality Brand Ambassadors, Event Managers and other staffing roles across the UK.
- Assist with developing recruitment strategies and identifying new ways to attract top talent across the country.
- Coordinate and conduct interviews with staff, progressing successful candidates from applicant to active status and ensuring they are onboarded correctly.
- Track interview outcomes and provide regular updates to the Staffing Manager, including numbers of accepted and rejected candidates and relevant feedback.
- Complete Right to Work checks for new staff in line with Raptor's processes and requirements.
- Build relationships with university societies, Students' Unions and other relevant communities, including arranging recruitment posts and booking staff for recruitment activity at university events.
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Staffing & Event Manager Management
- Learn and confidently use Staffwise, Raptor's staff booking and management platform, ensuring staff profiles and relevant information are kept accurate and up to date.
- Manage communication with Event Managers, including tracking their availability and experience, to help Account Teams identify the most suitable Event Managers for upcoming campaigns.
- Support wider staffing requirements across Account Teams when required.
Community Management
- Manage the Raptor staffing community, including sharing job opportunities and adding or removing members from relevant WhatsApp communities and channels.
- Manage the community inbox, responding to staff queries and actioning requests, including removing staff from the database where requested.
- Monitor social content in which Raptor is tagged to ensure it aligns with Raptor's values and guidelines, escalating inappropriate content and requesting its removal where necessary.
Recruitment Marketing
- Work with the Creative Team to create recruitment assets and content for Raptor's social channels.
- Conduct proactive recruitment outreach across relevant social channels, universities and communities to grow Raptor's staffing network.
Training & Processes
- Support the Staffing Manager with the creation of training materials, decks and procedures to ensure consistent and standardised training across Raptor's staffing community.
Experience
- Experience in recruitment, staffing, events, customer service, community management or another people-focused role is desirable but not essential.
- Experience within experiential marketing, events or an agency environment is beneficial but not essential.
- Confidence communicating with a wide range of people, both online and in person.
- An understanding of, and genuine interest in, the student and youth/Gen Z market.
- Strong organisational skills and the ability to manage multiple tasks and priorities at once.
- Good attention to detail, particularly when handling staff information, onboarding and administrative processes.
- Confidence using social media and digital platforms, with the ability to quickly learn new systems and tools.
- A proactive attitude and willingness to learn, take ownership and contribute new ideas.
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Key Competencies
- Communication - You’re a clear and confident communicator who can build strong relationships with staff, the existing Raptor community and internal teams.
- Recruitment & Talent Spotting - You have a strong eye for people and can identify talent that will be a great fit for Raptor, our clients and the opportunities we offer.
- Organisation & Attention to Detail - You’re highly organised and able to stay on top of interviews, onboarding, Right to Work checks, staff information and communications.
- Community Building - You enjoy connecting with people and understand how to build and maintain an engaged community that people want to be part of.
- Proactivity & Initiative - You’re comfortable taking initiative, seeking out new talent/recruitment opportunities and bringing new ideas to the team.
- Collaboration - You work well with others and are comfortable collaborating with the Staffing Manager, Account Teams and Creative Team to support the wider needs of the business.
- Adaptability - You’re comfortable working in a fast-paced environment, can manage changing priorities and are happy to get stuck in wherever support is needed.
- Executional Excellence - You take pride in doing things properly and understand the importance of getting the details right, from recruitment and onboarding through to ongoing community management.
Contract & Salary
- Fixed Term Contract immediately until November with the opportunity to extend for the right candidate and client
- £28,800 - £30,000 pro rata depending on experience
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