Staffing & Travel Coordinator

Description

We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities, and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care.

We are currently searching for a Staffing and Travel Coordinator to join our RHRP Staffing/Travel team to work in the following locations: Newnan, Georgia; Belton, Texas; and Chalfont, PA offices. The hours for this position are 11:30am - 8:00pm. We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following:

• U.S. Army Reserve (USAR)
• Army National Guard (ARNG)
• U.S. Navy Reserve (USNR)
• U.S. Marine Forces Reserve (MARFORRES)
• U.S. Coast Guard Reserve (USCGR)
• Air National Guard (ANG)
• U.S. Air Force Reserve (USAFR)

Key Responsibilities Include

• Coordinate staffing assignments for healthcare providers and support personnel to support regional operations.
• Contact staff to confirm availability, acceptance of assignments, and deployment readiness.
• Coordinate travel arrangements, including airfare, lodging, rental vehicles, and other transportation needs.
• Ensure travel is booked in accordance with company travel policies and within budget guidelines.
• Prepare and distribute travel itineraries and deployment information to assigned personnel.
• Monitor staffing schedules to ensure all events are fully staffed within required timelines.
• Maintain accurate staffing, scheduling, and travel records in company systems.
• Communicate staffing confirmations, schedule changes, and travel updates to providers and operational leadership.
• Partner with Recruiters to identify and communicate staffing shortages and urgent provider needs.
• Collaborate with Credentialing to ensure providers meet all licensing, credentialing, and compliance requirements prior to deployment.
• Work closely with Regional Operations Managers to ensure event readiness.
• Assist with last-minute staffing requests and emergency provider replacements.
• Resolve routine travel issues, including itinerary changes, delays, cancellations, and provider travel questions.
• Monitor provider deployment status and confirm successful arrival at assigned events.
• Track staffing vacancies and assist in maintaining adequate provider coverage across assigned regions or programs.
• Verify provider documentation and deployment requirements are complete before travel.
• Maintain regular communication with providers before, during, and after assignments to ensure a positive experience.
• Escalate staffing, credentialing, travel, or operational issues to the Lead Coordinator or Manager as appropriate.
• Perform data entry and maintain accurate staffing reports, travel logs, and scheduling documentation.
• Assist with workforce planning by updating provider availability and staffing databases.
• Support quality assurance efforts by ensuring staffing and travel records are accurate and complete.
• Follow company policies, government contract requirements, and operational procedures.
• Provide exceptional customer service to providers, internal departments, and external stakeholders.
• Participate in cross-training and continuous process improvement initiatives.
• Support after-hours staffing and travel coordination as operational needs require.
• Perform other duties as assigned to support successful program execution.