Anglian Water Services
Stakeholder Administrator

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Salary Circa £32k, salary depending on skills and experience
Full time/37 hrs a week/permanent
Location: Hybrid – Peterborough
Benefits
- Private health care
- Double-matched pension
- Life assurance at 8x salary
About the Role
Anglian Water offers a flexible approach, this role provides you with hybrid working. Your base location will be in Worldwide House in Peterborough, with the expectation of being in the office 2-3 days a week.
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Anglian Water’s Major Infrastructure Team helps to meet tomorrow’s challenges today, by planning and delivering high-quality major infrastructure for the East of England. This new infrastructure will help address major future challenges such as securing water supply for future generations, reaching net zero, adapting to climate change and restoring the environment, while delivering new jobs, creating improved opportunities for people in communities across the region and boosting local economies.
We lead the planning for what are regarded as major infrastructure projects, more widely known as Nationally Significant Infrastructure projects (NSIPs) and other accelerated infrastructure schemes. They are transformational projects that, if delivered, could contribute greatly to Anglian Water’s purpose (to bring environmental and social prosperity to the region we serve through our commitment to love every drop) and meeting our strategic direction objectives. The ones you may already be familiar with are: Cambridge Waste Water Treatment Plant relocation project and our two new proposed reservoirs in Lincolnshire and the Fens. We are also in the early stages of planning for some accelerated AMP8 projects which are new pipelines and water reuse schemes.
The Role
The role of the Stakeholder Team is to ensure the regulatory process which NSIPs must follow is embedded within the project team. The Stakeholder Administrator’s key role is to deliver administrative support to ensure all stakeholder engagement is accurately documented and logged. They will support the Stakeholder Leads and Relationship Leads to allow them to build positive relationships and advocacy of the projects with key stakeholder groups including; statutory and non-statutory organisations, local and central government, MP’s, environmental bodies, industry and community groups, businesses and other affected parties.
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We are seeking a proactive and confident individual to manage the administrative systems and processes that support stakeholder engagement across our portfolio of projects. As a Stakeholder Administrator, you will play a key role in ensuring that all actions and commitments are promptly followed up, meetings are accurately documented, shared, and stored, and future engagements are effectively planned and coordinated.
What You’ll Be Doing
- Setting up pre-meetings and meetings required for the Stakeholder Team
- Preparing and agreeing meeting agendas with the meeting Chair, producing slide decks and other relevant information, and ensuring these are circulated in advance of meetings
- Supporting meetings by providing accurate minute taking and following up actions that arise
- Being a ‘super user’ of our stakeholder management system, ensuring the team (including external consultants) use the database actively and correctly
- Leading in the preparation of weekly reporting to internal boards and senior stakeholders providing insight of past engagement and flagging upcoming engagement
- Supporting at engagement and consultation events
- Ensuring stakeholder engagement project protocols are followed and flagged to the team and reviewed periodically seeking improvements in processes
- Working collaboratively across teams to obtain information and drive resolutions to stakeholder queries and issues


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Skills and Experience Required
- Experience of supporting teams, demonstrating outstanding administrative skills
- Confident in accurately recording meetings and actions
- Proficient in Microsoft Office Suite including; Word, Excel, and PowerPoint
- Strong attention to detail and accuracy
- Record keeping and document management experience
- Good writing and proofing skills and the ability to produce meeting notes and reports from complex information in a clear format
- Strong organizational skills with a flexible attitude and the ability to adapt and respond to a busy and varied workload
- The ability to work at a high-quality standard in a fast-paced environment
- Self-starter, multi-tasker, and quick learner, particularly with new IT systems
- Full clean driving licence and access to a car
What You’ll Receive
As a valued employee, you’ll be entitled to:
- Competitive pension scheme – Anglian Water double-matches your contributions (up to 7% employee / 14% employer contribution)
- Personal private health care
- Life assurance at 8x salary
- Personal accident cover up to 5x salary
- Annual bonus scheme
- 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
Inclusion at Anglian Water
Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women’s Utility Network.
Closing Date
Sunday 25th October
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