Local Government and Social Care Ombudsman
Stakeholder Communications Officers
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Job Summary
We are recruiting two Stakeholder Communications Officers. The role sits within the Policy and Communications team. Depending on your portfolio, you will report to either the Communications Manager or the Policy and Stakeholder Relations Manager.
Stakeholder Communications Officers lead on communication activity with local authorities, care providers, MPs and other external stakeholders. This is a varied, hands-on communications role with real scope to shape how a public interest organisation tells its story and engages with its audiences.
Postholders are given a defined portfolio of work, but all share a core set of responsibilities and work closely together across the team. One postholder will focus primarily on publications and content, while the other will focus on stakeholder communication and relationship management. Both will work flexibly according to business need and may, subject to management discretion, operate across the full range of stakeholder communications activity.
Job Description
These are new roles within the organisation. As part of the role you will be expected to shape your role to deliver the maximum impact from our communications and stakeholder engagement with support from your manager and the wider team.
We plan on dividing work between two distinct portfolios. Publications and Content (Portfolio A) and Stakeholder Communications and Engagement (Portfolio B).
For more information please visit our website www.lgo.org.uk/jobs/vacancies.
Person specification
All applicants should possess the following knowledge and skills.
- Excellent written communication skills, with the ability to write clearly and accessibly for a range of audiences and channels.
- A strong understanding of communications principles, including content production and stakeholder engagement.
- Experience of producing content for external audiences across a number of communications channels, such as newsletters, websites, social media or publications.
- Strong interpersonal skills with the ability to build positive relationships with a range of internal and external contacts.
- Able to manage and prioritise a varied workload, meeting deadlines and maintaining quality.
- A qualification in communications, public relations, journalism or a related discipline is desirable. Significant experience in delivering communications or stakeholder engagement through employment or voluntary work will also be considered.
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Benefits
- Local Government Pension Scheme
- 25 days' annual leave plus bank holidays
- 3 concessionary days between Christmas and New Year
- Flexi-time and hybrid working arrangements
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
Please visit https://www.lgo.org.uk/jobs/vacancies and follow the instructions to apply.
You will need to provide your employment history and qualifications plus a supporting statement explaining why you want this role. Our hints and tips for job applicants webpage offers guidance to help you complete your application.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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Further information on nationality requirements (opens in a new window).
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Name: recruitment@lgo.org.uk
Email: recruitment@lgo.org.uk
Recruitment team
Email: recruitment@lgo.org.uk
Further information
You can find out more about the benefit of working for us at https://www.lgo.org.uk/jobs/careers.
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