Betsi Cadwaladr University Health Board
Sterile Services Supervisor

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Job Overview
We are recruiting 2 x Full-Time Sterile Services Supervisors. This role offers the successful candidate the opportunity to work within a well-established Sterile Services team at Glan Clwyd Hospital.
Job Role
The Sterile Services Supervisor will have extensive knowledge and skills of requirements for the product in line with the ISO 13485:2016 standard. They will support the management team in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.
Key Responsibilities
- Responsible for assessing, organising, and planning the daily workflow within the sterile services department to ensure maximum usage of resources and the efficient and effective operation of the department.
- Provide training to senior and junior colleagues and act as a resource to support the technicians to reduce the Departmental and individuals’ non-conformances.
- To assess, plan, organise and manage own workload and the workload of others, to ensure maximum utilisation of resources available on a day-to-day basis.
- Responsible for the day-to-day supervision and co-ordination of staff within the department.
- To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
- To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
- Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Management team with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
- To deputise in their absence of Sterile services Manager.
- To communicate to the production team the departments progress against agreed targets, proposed changes in activity affecting expected production levels, quality issues and general health board news.
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Desirable Traits
- Ability to speak Welsh
- Flexible outlook
- Able to prioritise own work
Working for our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Application Process
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.


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Person Specification
Qualifications And/or Knowledge
Essential criteria
- Decontamination Sciences (IDSc) Technical Certificate or NVQ 3 Decontamination or equivalent level of Decontamination knowledge or equivalent experience
- Decontamination SSD supervisors / managers (to NHS guidance) course
Desirable criteria
- Desire to work towards recognised NVQ’s preferably acceptable to IDSc Standard
Experience
Essential criteria
- Experience in staff management
- Ability to train Staff
- Knowledgeable in sterile services processed and procedures
- Knowledgeable of all work instructions and quality management systems
Desirable criteria
- Experience in Sterile services
- Desire to undertake management studies
Aptitude & Abilities
Essential criteria
- Ability to develop skills quickly
- Effective communication skills
- Able to assume delegated responsibilities within a multidisciplinary setting whilst recognizing own limitations
Desirable criteria
- Ability to work in high-pressure environment
- Use of own initiative
- Knowledge in Risk within Production Environment
- An understanding of general issues within the NHS
Other
Essential criteria
- Good Organisational skills
- Good time keeper
- Reliable
- Ability to undertake internal rotation inc. on-call and contingency hours
Desirable criteria
- Flexible outlook
- Able to prioritise own work
Values
Essential Criteria
- Pleasant personality
- Motivation
- Act as positive role model to others
- Resilient Good team worker
Desirable criteria
- Able to cope and participate in change
- Has clear vision regarding own personal development
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