Rosewood Hotel Group
Stewarding Supervisor
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JOB DESCRIPTION
OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey.
At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
THE TEAM
Join our Back of House team at Rosewood London, where operational excellence, teamwork, and attention to detail are at the heart of everything we do.
YOUR ROLE
As Stewarding Supervisor, you will play a key role in ensuring the smooth and efficient operation of Rosewood London's back of house areas. Supporting the Heart of House Manager and Assistant Heart of House Manager, you will oversee the day-to-day stewarding operation, maintaining exceptional standards of cleanliness, hygiene, safety, and organisation across all kitchens and service areas.
HOW YOU’LL MAKE THE PLACE
- Supervise and support the Stewarding team, ensuring duties are completed efficiently and to the highest standard.
- Maintain appropriate staffing levels in line with business demands and operational requirements.
- Monitor the cleanliness and maintenance of all back of house areas, including kitchens, washing areas, corridors, fridges, stores, and waste rooms.
- Ensure all machinery, equipment, chemicals, and supplies are available, maintained, and used in accordance with departmental procedures.
- Build strong working relationships with the culinary team to support a productive environment and exceptional guest service delivery.
- Promote health, safety, recycling, and sustainability standards while supporting audits, inspections, and team training initiatives.
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COULD THIS BE YOU?
- You are a motivated leader who enjoys supporting and developing teams in a fast-paced hospitality environment.
- You have strong organisational skills and can effectively prioritise tasks while maintaining operational excellence.
- You are confident supervising daily operations and ensuring high standards of cleanliness, hygiene, and safety.
- You are proactive and solution-focused, with the ability to identify opportunities for improvement and take action.
- You communicate effectively and build positive working relationships across departments.
- You are committed to delivering exceptional standards and creating an environment where teams can perform at their best.
OUR BENEFITS
- 28 days paid holidays per annum including Bank Holidays
- Discounts on Food & Beverage
- Company pension scheme and life assurance
- Enhanced sick pay policy
- 12 complimentary room nights per year and F&B discount worldwide
- Up to 16 weeks paid parental leave
- Talent development opportunities
- Involvement in Corporate Social Responsibility programmes and wellbeing activities
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
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We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them, and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
ABOUT US
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
GENERAL INFORMATION
- Country/Region: United Kingdom
- Province/City: London
- Hiring Entity: Rosewood London
- Department: Food & Beverage - Services
- Job Type: Full-time Permanent
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