Mitie Cleaning & Hygiene Services
Store Detective
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M&S Store Detective
45 hrs per week, 5 days a week including weekends
- All travel paid for. Public Transport and/or Car mileage
- Location: M&S Bristol Cabot Circus (and other stores in Bristol area)
- Pay: £15.91
Candidate must have:
- 5 years trackable working history in UK
- A valid SIA front line license
Job Overview
Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
M&S discount (20%) after 6 months employment
Main Duties
- Observe, deter and arrest those taking part in criminal activity in line with Theft Act.
- Follow ASCONE process.
- Work with SOC CCTV operators to Identify and stop offenders.
- Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.
- Build local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Occasionally attend court to provide evidence.
What We Are Looking For
- Adaptability
- Calmness under pressure and quick reaction in challenging situations
- Experience in a customer-facing role with a strong customer service background
- Strong communication skills (both written and verbal), preferably with a GCSE or equivalent in English
- Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices
- Self-motivated individual with a can-do attitude and a drive to learn
- A positive, outgoing personality looking to be part of a strong and established team
- Essential: SIA licenced – store detective experience is highly desirable
- Exceptional observational skills; ability to handle sensitive situations and to make quick decisions
- Confidence to challenge people when necessary
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Why join us?
- Great Pay & Benefits: Earn £15.91 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
#SecurityIND
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to high street discounts through our MiDeals platform
- Cycle-to-work scheme
- Life cover: the greater of your equivalent annual salary or a minimum of £10,000
- Save-as-you-earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie)
- Recognition through Mitie Stars with cash prizes and a chance to scoop a top prize of £10,000!
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Career Progression
- We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment Process
- We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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