Hays
Store Front Offering Director
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Store Front Offering Director - Until February 2027 - Remote
The Store Front Offering Director plans and delivers Store Front activity that improves sales, margin and customer satisfaction. Day-to-day responsibilities include managing relationships, setting and monitoring performance standards, implementing catalogue and pricing strategies, and coordinating launches and promotions. The role operates within a fast-paced environment where prioritisation, problem solving and stakeholder management are essential. This role is within a large provider of advanced analytics, technology solutions and clinical research services for the life science and healthcare sectors. The office location for this role is close to Paddington Station. However, remote work is available.
The Offering Director is expected to act as programme manager to define operational processes, establish reporting and KPIs, and drive continuous improvement across workflows. They will use performance insight to recommend commercial actions, mitigate risks such as compliance or inventory issues, and ensure timely resolution of Store Front incidents. Regular communication with leadership and cross-functional teams is required to align Store Front plans with broader business objectives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Duties and Responsibilities
- Define and deliver Store Front strategy and roadmap aligned with commercial objectives and growth targets.
- Manage onboarding, performance and compliance of Offerings to maintain Store Front standards.
- Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake.
- Develop and implement pricing and promotional strategies to maximise sales and margin.
- Set and track KPIs and operational metrics, producing regular performance reports and insights.
- Review the findings from Store Front incidents, disputes or service failures in a timely manner and define appropriate corrective actions.
- Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency.
- Establish and maintain governance, policies and processes for Store Front operations.
- Collaborate with marketing to plan and execute launches, campaigns and promotional calendars.
- Analyse customer feedback and usage data to inform product and service improvements.
- Identify and implement automation or process improvements to increase operational efficiency.
- Work closely with platform development, marketing and operations teams to deliver an exceptional user experience.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements and Qualifications
- Bachelor degree in Business, Commerce, Economics, or a related discipline or equivalent experience.
- 3-5 years experience leading an online store or e-commerce programme.
- Strong commercial acumen with experience in pricing, promotions and margin management.
- Experience in catalogue management, product listing optimisation and taxonomy governance.
- Analytical skills with the ability to interpret performance data and translate insight into action.
- Excellent stakeholder management and communication skills.
- Demonstrable project management experience and ability to manage multiple priorities.
- Problem-solving skills with a structured and methodical approach to incident resolution.
- Experience setting and reporting
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location