Artisan People Group
Store Manager
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Join a French skincare and beauty brand as their Store Manager in Central London.
The role
This is a hands-on leadership role at the heart of a premium Central London retail and treatment space, where you’ll take full ownership of day-to-day trading, team performance, and commercial results across both the shop floor and the therapy rooms.
- Lead, motivate, and develop a retail team, setting clear expectations on performance, professionalism, and customer service
- Take ownership of sales targets and KPIs across retail and treatment services, turning data into daily and weekly action plans
- Drive conversion, average transaction value, customer retention, and rebooking through confident coaching and hands-on leadership
- Oversee the day-to-day running of the therapy rooms, managing practitioner schedules and room utilisation
- Act as the main point of contact for therapists and practitioners, building strong, accountable working relationships
- Maintain outstanding visual merchandising and store presentation that reflects a premium customer experience
- Manage stock, deliveries, and product availability in partnership with buying and warehouse teams
- Bring marketing campaigns and in-store activations to life, translating priorities into clear actions for the team
- Ensure health and safety, compliance, and operational standards are consistently upheld
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You’ll have proven management experience in premium retail, beauty, skincare, or wellness, with a track record of hitting commercial targets and getting results through people, not just process.
- You lead from the front, you’re comfortable with the numbers behind the business, and you make decisions without waiting to be told.
- Strong organisation, sharp customer-service instincts, and the confidence to manage practitioner relationships alongside a retail team will set you apart.
Experience with treatment rooms or appointment-based services is a strong advantage.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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