Suitsupply
Store Manager
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Identifying and solving problems is something that comes natural to you. You are organized, strategic, and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style, and are proactive. As Store Manager, you will be responsible for achieving sales and service targets; maintaining best practices, and identifying areas of improvement for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:
- Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives.
- Collaborate with training teams to effectively develop a gold standard team.
- Establish weekly/monthly objectives for the team.
- Ensure that all employees present professionally according to company policies and practice the highest level of customer service to achieve maximum sales and a radically personal experience.
- Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent.
- Own store P&L report and manage budgets (salary, expenses, inventory, etc.).
- Ensure that all merchandise is properly and attractively displayed as per visual guidelines.
- Ensure all store standards and operations are to company standards.
- Collaborate with store support departments to effectively utilize company resources.
- Align with Human Resources on company policies, procedures, and development planning for the store team.
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- Exceptional customer service/clienteling skills.
- Minimum of 5 years' experience in leading a top volume door with staff exceeding 50 employees and/or multi-unit door experience.
- Strong leadership skills, able to coach/motivate the team.
- Professional verbal and written communication skills.
- Flexible work schedule, including evenings, weekends, and holidays.
What you will get:
- Competitive salary between £3,100-£6,600 per month for a full-time contract, plus a lucrative bonus structure.
- A top-of-the-line training program, unique to the industry.
- A clothing allowance for each new season and generous employee discount.
- Opportunity to build a career with one of the fastest-growing companies in fashion.
- Opportunity to travel to other stores and abroad.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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