Reporting to the Business Owner you will be a strong team player, capable of leading by example and creating a positive working environment. A genuine interest in, or understanding of, the equestrian sector would be highly advantageous.

As a Store Manager your duties will be:

• Lead, motivate, and develop the store team to deliver exceptional customer service.
• Create a positive and collaborative team culture.
• Manage employee performance, coaching, training, and development.
• Conduct regular team meetings and one-to-one reviews.
• Support recruitment and onboarding activities where required.
• Ensure the smooth day-to-day running of the store.
• Ensure compliance with company policies, procedures, and health & safety requirements.
• Monitor store performance and implement action plans to achieve targets.
• Deliver outstanding customer service and promote customer loyalty.
• Build strong relationships with customers and the local equestrian community.
• Drive sales and profitability through effective management of resources.
• Support stock control, ordering, and inventory management.

The successful Store Manager will have the following skills:

• Previous retail management experience.
• Strong leadership and people management skills.
• Experience within the equestrian, country retail, outdoor leisure, or specialist retail sectors would be desirable, however, not essential.
• Hands-on approach with a willingness to support the team.
• Ability to manage multiple priorities in a fast-paced environment.
• Team player who leads by example.
• Approachable, supportive, and engaging.
• Self-motivated and proactive.

Working Pattern

• 5 days out of 7, including weekends on a rota basis (Flexible to a 35 or 40-hour week).
• 3 days working as part of the store team on the shop floor.
• 2 days dedicated to management, administration, planning, and team development activities.