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General London Station Store Manager
We are looking for a General London Station Store Manager to join Team OB to support our London Station stores. You will initially be based in a store with the view to move around to support other London Station stores were needed.
As a General London Station Store Manager, you will lead the store you are in by driving sales, energising your team, and creating an inspiring experience for both customers and colleagues. Reporting to the Area Manager, you will bring enthusiasm, positivity and a hands-on approach to maximising performance.
In this role, you will also provide vital support across our London station stores, stepping in to cover locations with management gaps and ensuring each store continues to run smoothly. We are looking for a confident and flexible retail leader who thrives in a fast-paced environment, has experience managing a large team, and can confidently balance commercial focus with day-to-day operational excellence. Previous experience as a Store Manager in a large turnover or flagship store is essential.
Flexible Contract
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.
A Bit About Us …
At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
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Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More About the Role …
OB Store Managers will:
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
- Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
- Communicate any development/training issues that are identified to the Area Manager and People Advisor.
- Ensure exemplary customer service is delivered by the team at all times.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.
Bonas Benefits
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Free membership for our Westfield Health Cash Plan or Private Medical
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through our 360L eLearning platform
- Free refreshments and treats in store
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What We Look For
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who is kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity
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