Everpool Recruitment
Store Manager
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Shop Manager – Blackheath
Salary: £27000 + Benefits Package (37 hours per week)
Our client, a well-established and highly respected charity, is looking for an experienced Shop Manager to lead their successful store in Blackheath (Birmingham).
Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team.
Your Role:
As Shop Manager, you will drive sales and customer experience. You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.
Key Responsibilities:
- Manage day-to-day shop operations
- Lead, motivate, and train a team of volunteers
- Drive donations and deliver excellent customer service
- Maintain high visual merchandising and housekeeping standards
- Monitor financial performance and meet sales targets
- Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance.
- Foster a creative shop environment where team members seek to maximise income in new and innovative ways
- Manage the team to maximise income from Gift Aid on donated products
- Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.
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What We’re Looking For:
- Retail management experience ideally in a charity or fashion environment
- Excellent communication and organisational skills
- A passion for our cause and the community
- Ability to work flexibly, including some weekends
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Benefits:
- A rewarding role with real impact
- Training and support from an experienced team
- Opportunities to develop retail and management skills
- Staff discount and holiday allowance
- Apply now and be part of something truly meaningful.
- 25 days holiday + bank holiday allowance
- A generous pension – we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good – Free and discounted tickets for events
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