Value Retail PLC
Store Manager
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Overview
As a Store Manager, you are a key driver of performance, team engagement, and operational excellence in our Bicester store. Leading by example on the sales floor, you embody Jacquemus’ solar, joyful, and authentic spirit, while ensuring an exceptional client experience, strong commercial results, and optimal stock management.
In a fast-paced and highly seasonal environment, you inspire and coach your team daily, balancing business performance, people leadership, and operational rigor to support brand desirability and store efficiency.
Responsibilities
Team Leadership & Coaching
- Lead, motivate, and inspire the team on the sales floor, fostering a positive, energetic, and high-performing team spirit
- Coach and develop Client Advisors through regular feedback, on-the-spot coaching, and role modeling
- Ensure team engagement, energy, and alignment with Jacquemus’ values throughout the season
- Support onboarding and training of new team members, ensuring rapid integration and operational efficiency
- Act as a strong relay between the team and store management
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Customer Experience & Clienteling
- Lead by example in delivering warm, personalized, and memorable client experiences
- Ensure a consistent and elevated service level adapted to an international and demanding seasonal clientele
- Support the team in developing strong clienteling habits and building long-term client relationships
- Be actively present on the floor during peak hours to drive engagement, conversion, and client satisfaction
Sales Performance
- Drive sales performance and contribute to achieving store targets through active floor leadership
- Monitor individual and team KPIs, ensuring regular follow-up and action plans
- Encourage cross-selling, total looks, and storytelling aligned with Jacquemus styling codes
- Demonstrate agility and reactivity in a high-traffic, fast-moving seasonal environment
Stock Management & Store Operations
- Take ownership of stock management, ensuring accuracy, availability, and optimal product flow
- Oversee deliveries, stock organization, replenishment, and inventory processes
- Monitor stock levels and anticipate needs to support sales performance and visual standards
- Ensure shrinkage prevention and compliance with stock procedures
- Support inventory counts and guarantee data reliability
- Ensure daily operations and company policies are followed with rigor and consistency
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Visual Merchandising & Brand Standards
- Ensure the store consistently reflects Jacquemus’ aesthetic: clean, sunny, and effortlessly elegant
- Guarantee visual merchandising standards are respected and maintained throughout the day
- Proactively adapt floor organization to business needs and stock availability
Qualifications
- Natural leader with strong interpersonal and communication skills
- Proven experience in team supervision within a retail or premium environment
- Strong operational mindset with solid experience in stock management
- Passionate about fashion, styling, and the Jacquemus universe
- Energetic, agile, and comfortable in a fast-paced, seasonal context
- Results-driven, hands-on, and solution-oriented
- Team player with a positive, motivating, and demanding mindset
- Strong communication skills
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